Aon: Liability Risks Associated with Emergency Situations

February 07, 2019
3:00 PM

Senior living facility leaders need to develop risk management programs including catastrophic response framework to reduce the number of liability claims made against senior living facilities. Planning for challenges, especially when dealing with residents with dementia (cognition challenges), residents with immobility issues (evacuation is difficult), and special needs of residents, play a large role in the success of your policies and procedures.

Senior living facility leaders need to develop risk management programs including catastrophic response framework to reduce the number of liability claims made against senior living facilities. Planning for challenges, especially when dealing with residents with dementia (cognition challenges), residents with immobility issues (evacuation is difficult), and special needs of residents, play a large role in the success of your policies and procedures. By outlining interventions for preparing for disasters, which includes written plans/standard policy & procedures, tools and other equipment needed for procedures, relocation plans, staff education and training, emergency supply kits, and resident information for ease of transport with evacuation, will only help reduce exposure to liability risks while increasing positive resident outcomes.

Course Objectives:

  • Consider the emergency response events most likely to create legal and ethical issues for senior living organizations.
  • Understand the importance of establishing duty to care and duty to steward resources standards as part of your emergency response framework.
  • Identify key risk management tools your organization can incorporate to reduce the number of liability claims and increase resident safety.

Presenter
Jennifer Flynn, CPHRM, Risk Manager, Aon's Affinity Insurance Services 
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