In the senior living industry where tech pilots do not always fly, an engagement tool introduced in 2020 has seen promising results. Several months in, older adults at Merrill Gardens are continuing to engage with the Google Nest Hub Max devices adapted for older adults. In a recent Senior Housing News interview, Merrill Gardens President Tana Gall said she is a believer in the technology installed in 800 of the organization’s apartments in the spring of 2020.
 
Merrill Gardens has 33 communities in eight states nationwide and offers independent living, assisted living, and memory care. CDW Healthcare, a LeadingAge CAST Business Associate, advised on the Google and Merrill Gardens connection.
 
The Nest devices help residents to easily reach friends and family, as the devices come pre-loaded with 12 contacts. This adaption is a valuable one for senior living residents, Ginna Baik, the strategic business development manager for senior care at CDW Healthcare, told Senior Housing News. Baik also noted that interest in the senior living space from a technology company like Google is a positive sign.
 
In addition to giving the ability to contact loved ones, the Nest devices have simple shortcuts to play music or access other media. The devices run on a fleet management system, in “signed out” mode, with no audio being stored. The privacy and security features are important to older adults, Baik said.
 
Another benefit is the ease of installing the devices, with little staff support required.

CAST Virtual Experience Presents Social Connectedness Tech Nov. 12

To learn ways to address social isolation, and even hear a resident’s perspective firsthand, be sure to attend Leveraging Social Connectedness Technology During Covid-19 at the LeadingAge Annual Meeting Virtual Experience. This valuable CAST session happens on Thursday, Nov. 12, 2020, at 1:15 EST

It will present the ways social connectedness technology has enabled communities to creatively meet a variety of social needs during the pandemic.The full meeting takes place online November 10-12 and November 17-19, 2020. Register today

CAST Social Connectedness and Engagement Technology Tool

If you are bringing an engagement tool to your facility, be sure to use the CAST Social Connectedness and Engagement Technology Tool. It will help you narrow your options to find the solution that is best for your organization. The tool includes a white paper, interactive guide, selection tool, selection matrix, and provider case studies to guide you.