On March 1, 2016, at the Health Information Management Systems Society conference, U.S. Department of Health and Human Services Secretary Sylvia M. Burwell urged leading health information technology companies and national health systems to pledge to make electronic health records work better for residents and providers.


The pledge focused on three areas with the goal of making accurate and timely health information available to residents, families, and care team members:

  • Consumer access,
  • No blocking/transparency, and
  • Standards.

LeadingAge Silver Partner with CAST Focus MatrixCare was the first long-term post-acute care health information technology vendor to sign the pledge and, more than a year later, remains 100% committed to its principles. A recent white paper, A Corporate Commitment to Openness, Data Access, and Industry-Leading Interoperability, describes the foundation for creating a truly interoperable health care environment that supports the health and wellness of United States seniors.

How It Works

The MatrixCare architecture is a fully integrated ecosystem including shared infrastructure services, care-setting management solutions, shared ancillary products, and enterprise management tools. All core services of the MatrixCare architecture are provisioned to end users on Microsoft Azure, a highly secure and high-performance hyper-cloud.

MatrixCare is an open architecture, providing secure access points for customer data access and for transactional interactions and standard health care information exchange with authorized external parties. 

  • Customer Data Access: Customers have full access to all relevant production data managed by MatrixCare in 2017 as the MatrixCare MyData solution, built on Azure, is rolled out.
  • MatrixCare MyData: Relevant production tables from all licensed modules are replicated to refresh every 15 minutes to an operational data store, which comes with a full data dictionary and entity relationship diagram to help users access data points.
  • MatrixCare MyAnalytics: These analytics for common Key Performance Indicators leverage the MyData layer in the same manner that a customer can, using a third-party analysis tool.
  • Transactional Access: Integration with external services and applications is achieved through an integration engine and the MatrixCare Public Application Programming Interfaces (APIs). The integration engine provides support for the emerging Fast Healthcare Interoperability Resources (FHIR) standard.
  • Health Information Exchange (HIE): HIE takes place through DIRECT Messaging and Integrating the Healthcare Enterprise (IHE) protocol support.
  • Supported Integrations: MatrixCare supports integrations with a broad array of third-party products and services, including integration with entities that may compete with it directly.
  • Certified Partner Ecosystem: Certified partners provide a fully integrated solution/service for use with MatrixCare, enabling customers to pick from hundreds of certified partner solutions to “fill in the gaps” or complement their MatrixCare investment.

For more information about the features and functionalities of MatrixCare, please read the full white paper and check them out in the CAST EHR Matrix.