PointClickCare Technologies Opens Toronto Developer Hub

PointClickCare, a LeadingAge Gold Partner with CAST Focus, has opened a new office in downtown Toronto. The office will support the development of the company's SaaS products, which are used by more than 17,000 healthcare facilities across North America. The new office is expected to add 100 new product developer and engineer positions to the company’s workforce of 1,500, according to Yahoo! Finance.
PointClickCare is a market leader in cloud solutions for the long-term and post-acute care and senior living sectors. Its office opening coincided with Elevate, the world's fastest-growing tech festival, and Startup Open House, Canada's biggest tech community open house.

iN2L Continues Nationwide Tour

Jack York, the president and co-founder of CAST Supporter It's Never Too Late (iN2L), continues his “60/20 Tour,” which celebrates York’s 60th birthday and 20 years of the technology he created. This special road trip includes stopping at communities that use iN2L and celebrating with sing-alongs, car ride karaoke sessions, and birthday cake. So far, York and his team have traveled to 35 states and about 200 different communities. Jack will end his road trip in San Diego at the LeadingAge Annual Meeting & Expo!
My San Antonio reported on York’s visit to the Wesley Village Campus. The iN2L offerings have transformed seniors’ relationship with technology by giving residents at senior living communities access to hundreds of applications at the touch of their fingertips.

Netsmart Names Jakubowicz as Vice President

LeadingAge CAST Supporter Netsmart has named Dennis Jakubowicz as vice president and general manager of its senior living business unit, McKnight’s Senior Living reported. He will be responsible for cultivating client relationships.
Jakubowicz has more than 30 years of healthcare experience, including with the senior living and pharmacy industries. He was senior vice president at MatrixCare for more than six years. He has led sales and business development initiatives for several pharmaceutical and pharmacy technology organizations. Jakubowicz has an undergraduate degree from Lycoming College.

Yardi Showcased Senior Living Marketing Technology at SMASH

LeadingAge CAST Supporter Yardi® returned as a solution partner for the sixth annual SMASH Senior Care Sales & Marketing Summit, held Sept. 23-25 in Las Vegas, NV. The summit focuses on the needs of senior living marketing and sales professionals. Yahoo! Finance reported the news.
During the conference, Yardi joined a TED-style format "ED Talk" highlighting the value of customer relationship management (CRM) and automation. J.R. Southerland, regional director of senior living sales at Yardi, shared details about Yardi® Senior CRM, a comprehensive marketing solution for boosting revenue and occupancy in senior housing.

AARP Foundation Partnership Brings Amazon Echo Devices to Affordable Housing Communities

Thanks to a partnership between CAST Patron AARP Foundation and Aunt Bertha, which connects people in need and the programs that serve them, seniors in a Baltimore affordable housing community received Amazon Echo devices to foster community connections.
The effort is part of a foundation program called Connect2Affect Connected Communities, and its goal is to reduce social isolation. After a year of gathering feedback, the partners also created Alexa skills—or voice functions for use with Amazon’s system—that could specifically help seniors. One of those skills, which launched recently, enables users to ask Alexa things like the location of the nearest community meetup or food pantry. Technical.ly Baltimore featured the program.

The AARP Foundation also is working with National Church Residences to launch a campus-wide, voice-activated technology pilot program in its new $7 million affordable senior housing community in Youngstown, OH. The pilot will leverage the free campus Wi-Fi amenity, according to a recent article in Metro. The service utilizes a small table-top speaker called the Dot, which grants the user hands-free, voice-activated contact through Alexa. News 21 WFMJ also covered the project.

The Hebrew Home at Riverdale Wins Tech Award

LeadingAge CAST Patron The Hebrew Home at Riverdale in the Bronx, NY, has won top honors in the Keep It Super Simple category in the Skilled Care track of the 2019 McKnight’s Excellence in Technology Awards. Automating resident activity calendars has brought vital improvements to the 735-bed skilled nursing facility, which has 17 different neighborhoods, or units. The system enables staff to track attendance, record photos and videos to share with residents and families, and save hours of manual documentation.
This award-winning nursing home has now grown into RiverSpring Health, a new brand offering a full range of care solutions including managed long-term care, independent living, assisted living, rehabilitation, skilled nursing, and much more.

Asbury, Covia, and Meadowood Featured in LeadingAge Magazine

Nick Patel, president of The Asbury Group Integrated Technologies, was interviewed for a recent article in LeadingAge Magazine. “Building a Technology-Friendly Staff” discussed the importance of building a tech-friendly workforce, cybersecurity, and more. Asbury Communities is a LeadingAge CAST Patron.
The article also featured comments from Manny Ocasio, chief human resources and compliance officer at Asbury; vice president of human resources at LeadingAge Member Covia Communities; and Jason Brunt, director of IT at LeadingAge member Meadowood Senior Living.

Knollwood Tests Stevie the Robot

A recent article in TIME featured Knollwood Military Retirement Community, a LeadingAge Member, for its testing of a robot named Stevie. Researchers from Robotics and Innovation Lab at Trinity College Dublin, and Stevie, stayed at Knollwood for months-long stretches this spring and summer to better understand the role artificial intelligence (AI) might play in eldercare.
Their goal was to understand what aging people and the staff that care for them might want from a robot, and how AI could bridge the widening gap between the number of older Americans in need of care and the number of professionals available to care for them, said “Stop Me if You've Heard This One: A Robot and a Team of Irish Scientists Walk Into a Senior Living Home.” Surprisingly, while staff and researchers assumed that people would want the robot to do manual chores, instead they wanted its company.

National Lutheran Communities & Services Selects Petalo.ai

LeadingAge Member National Lutheran Communities & Services (NLCS) has selected Petalo.ai, a company focused on passionately unscrambling senior care operations through technology, according to Yahoo! Finance. Petalo leverages the latest in voice-first technology to increase customer satisfaction and staff efficiency across senior care facilities worldwide.
The partnership is for a year-long engagement at two facilities near Washington, DC: The Village at Rockville in Rockville, MD, and The Village at Orchard Ridge in Winchester, VA. The platform will be tailored to integrate with existing menus, staff scheduling, and events systems across 148 skilled nursing rooms and 400+ independent living apartments at NLCS.