4:30-5:30 p.m

142-F. Want to Engage with Residents and Staff? Make a Video!

The average employee receives 121 emails each day, so don’t be surprised if your team members are skimming or ignoring your organization’s digital communications. Fortunately, video technology offers a much better way to communicate. During this session, you’ll meet the team at Covenant Living in Skokie, IL, that regularly engages with residents and employees through video. Presenters will share examples of Covenant Living’s video programs and give you practical advice and recommendations for making your own videos. Find out how video communication engages residents and employees, helps them understand the "why" behind decisions, and makes it easier for them to get to know each other.

• Jay Hibbard, Chief Growth and Communications Officer, Covenant Living Communities and Services
• Randy Eilts, Director of Public Relations & Communications, Covenant Living Communities and Services
• Terri Cunliffe, Former CEO/President,