Jenna Kellerman

LeadingAge
Director of Workforce Strategy & Development
Washington, DC
  • 2-A. 15 Easy(ish) Ways to Retain Team Members
  • Monday, April 15, 2024

    11:00 a.m. – 12:30 p.m.

    15 Easy(ish) Ways to Retain Team Members

    Faced with incredibly high turnover, many providers of aging services are focusing on staff retention as a primary solution to the workforce crisis. This session will use a u201cLeaders-in-Residenceu201d model to explore a variety of strategies for retaining team members and building a truly engaged workforce. Participants will be invited to enjoy a u201cspeed-datingu201d experience featuring subject matter experts stationed at 15 tables. Select five tables you’ll visit during the session and then start collecting tips in the areas that interest you. You’ll return home ready to implement a variety of innovative retention strategies, such as adopting new staffing models, establishing apprenticeship programs, helping team members set and meet personal and professional goals, and intentionally recognizing excellence in the workplace.

Matthew Kinne

Lifespark
COO
St. Louis Park, MN
  • 12-C. Embrace Change: Exploring New Approaches to Our Work
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Embrace Change: Exploring New Approaches to Our Work

    Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

Annalyse Komoroske Denio

LeadingAge New York
Housing Policy Analyst
Latham, NY
  • 8-B. Policy Update: How States are Regulating Life Plan Communities
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Policy Update: How States are Regulating Life Plan Communities

    Regulatory oversight of life plan communities varies widely across the nation. Many states have adopted statutory language addressing such issues as financial reporting, reserve fund requirements, bankruptcy proceedings, consumer protections, and contract requirements for these communities. Twelve states still have no mechanism to regulate this complex and ever-evolving model. During this session, you’ll gain a high-level understanding of the regulatory language that state statutes share and the distinctive requirements that a few states enforce. Hear from executives at LeadingAge member organizations that are successfully operating life plan communities in a complex regulatory environment, and from leaders who are actively advocating to change their states’ regulatory language. You’ll leave this session with tools and resources to navigate regulatory issues facing your life plan community.

Cleanthe (Cleo) Kordomenos

ATI Advisory
Senior Analyst, Medicare and Medicaid
Washington, DC
  • 13-C. Policy Update: Medicaid Support for Community-Based Services
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Policy Update: Medicaid Support for Community-Based Services

    Many older Americans want to remain in their homes and communities as they age. Home and community-based services (HCBS) play a significant role in meeting this consumer expectation. Medicaid support for HCBS is essential to making these services more widely available to those who need them. This session will explore how the Medicaid program supports HCBS for health-related social needs and how that support positions LeadingAge members to expand their impact in local communities. Hear from policymakers and HCBS experts about trends in service expansion and new opportunities in Medicaid-supported service lines, including home care, adult day, the Program of All-Inclusive Care for the Elderly, and personal care. Don’t miss this opportunity to get the latest information about Medicaid policy innovation across states.

Bob Kramer

National Investment Center for the Seniors Housing & Care Industry (NIC)
Founder and Strategic Advisor
Annapolis, MD
  • 12-C. Embrace Change: Exploring New Approaches to Our Work
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Embrace Change: Exploring New Approaches to Our Work

    Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

Peter Kress

Acts Retirement-Life Communities, Inc.
Senior Vice President & Chief Innovation Officer
Fort Washington, PA
  • 20-E. How Technology Can Drive Change and Innovation in Your Organization
  • Tuesday, April 16, 2024

    1:45 – 3:15 p.m.

    How Technology Can Drive Change and Innovation in Your Organization

    Technology is fast becoming a powerful catalyst for change and innovation across the field of aging services. Let presenters at this session introduce you to cutting-edge, emerging technologies that can help your organization increase quality of life and quality of care while transforming its digital processes and workflows. Technology experts will explore the transformational impact of artificial intelligence, robotics, and resident-facing devices and describe how these technologies can influence business models, operations, and resident interactions. Participants will learn how to harness technological advancements to drive efficiency, enhance the resident experience, and improve care. The session will also address critical factors you should consider when adopting these technologies.

Laura Lamb

Episcopal Retirement Services
President & CEO
Cincinnati, OH
  • 24-F. Care Coordination Across the Continuum
  • Tuesday, April 16, 2024

    3:45 – 5:15 p.m.

    Care Coordination Across the Continuum

    Care coordination is the lynchpin of successful aging in the community and throughout the aging services continuum. This coordination benefits older adults and their caregivers, whether those older adults live in their lifelong home, an affordable or middle-market housing community, a life plan community, or with support from a Continuing Care at Home program. How can providers of aging services best design care coordination services for older adults in their various service lines? Join fellow leaders during this session to explore the nuances of care coordination throughout the continuum and to gain insights that will help you advance and expand care coordination in your organization.

Lisa Legeer

LifeSpire of Virginia
Chief Strategy and Integration Officer
Glen Allen, VA
  • 25-F. Building Success by Rebalancing Your Service Lines
  • Tuesday, April 16, 2024

    3:45 – 5:15 p.m.

    Building Success by Rebalancing Your Service Lines

    Mission-driven providers of aging services must navigate complex financial and consumer dynamics while striving to succeed in their local markets. Some providers tackle this challenge by rebalancing their service lines to meet or expand their mission, manage costs, address workforce challenges, and position themselves for the future. This session will explore how leaders can engage in strategic conversations to help their senior living organizations remain competitive. This session will offer strategies to engage your leadership team and board in decisions to right-size, downsize, upsize, or expand your service lines. You’ll also hear from providers who have started down this path, the process they followed, what they have learned so far, and how affiliations and partnerships helped them move forward.

Daniel Lindh

Presbyterian Homes and Services
President and CEO
Roseville, MN
  • 15-D. Global Perspectives on Foreign-Born Workers
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    Global Perspectives on Foreign-Born Workers

    A growing number of aging services providers are recruiting foreign-born immigrants and refugees to staff their care settings worldwide. This recruitment phenomenon was the topic of a rich discussion at the 2023 Global Ageing Network (GAN) International Workforce Summit. During this session, U.S. and Canadian colleagues will explore recruitment, training, and retention strategies employers currently use to attract foreign-born caregivers. Join this high-level discussion about the ethics of such activities, including the impact of worker migration on immigrants’ countries of origin. Envision how provider organizations worldwide might come together to address global workforce challenges while supporting foreign-born caregivers through skills training, core competencies, and recruitment standards.

Isaac Longobardi

LeadingAge
Director, Moving Forward Coalition
Washington, DC
  • 18-D. Moving Forward to Improve Nursing Home Quality
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    Moving Forward to Improve Nursing Home Quality

    In 2022, the National Academies of Sciences, Engineering, and Medicine (NASEM) released groundbreaking recommendations for improving the quality of care in nursing homes nationwide. Since then, the Moving Forward Nursing Home Quality Coalition has developed action plans to advance some of NASEM’s recommendations and begun work to implement those plans. This session will focus on implementation progress. Coalition leaders will describe their work to promote financing for physical plant renovations, the adoption of health information technology, testing and evaluation of care planning standards, and other action plan work. As the Coalition completes its first two years of work, there’s no better time to review the group’s accomplishments and discuss its future direction.

Jane Mack

Friends Services Alliance
President/CEO
Blue Bell, PA
  • 14-D. The CEO-Board Chair Relationship: A Recipe for Success
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    The CEO-Board Chair Relationship: A Recipe for Success

    A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.

Sumire Maki

LeadingAge
Associate Director, Moving Forward Coalition
Washington, DC
  • 18-D. Moving Forward to Improve Nursing Home Quality
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    Moving Forward to Improve Nursing Home Quality

    In 2022, the National Academies of Sciences, Engineering, and Medicine (NASEM) released groundbreaking recommendations for improving the quality of care in nursing homes nationwide. Since then, the Moving Forward Nursing Home Quality Coalition has developed action plans to advance some of NASEM’s recommendations and begun work to implement those plans. This session will focus on implementation progress. Coalition leaders will describe their work to promote financing for physical plant renovations, the adoption of health information technology, testing and evaluation of care planning standards, and other action plan work. As the Coalition completes its first two years of work, there’s no better time to review the group’s accomplishments and discuss its future direction.