Lisa McCracken

National Investment Center for the Seniors Housing & Care Industry (NIC)
Head of Research, Analytics
Annapolis, MD
  • 7-B. Insights from Providers Serving the Middle Market
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Insights from Providers Serving the Middle Market

    Many older adults find themselves caught in the middle. Their incomes are too high to qualify for subsidized housing and services but not high enough to afford assisted living or life plan communities. They are often shut out of senior housing options and could have difficulty paying for services and supports as they age. This session will kick off with research findings describing this population, followed by a panel of LeadingAge members trying to address housing and care needs among middle-market consumers. Panelists will offer guidance on defining your local market, educating prospective residents about their options, offering the right amenities, and deciding whether to develop rental or entry-fee products. Bring your questions to this session and prepare to be inspired to expand your mission to this underserved population.

Jennifer Molinsky

Harvard Joint Center for Housing Studies Harvard University
Project Director, Housing an Aging Society Program
Cambridge, MA
  • 7-B. Insights from Providers Serving the Middle Market
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Insights from Providers Serving the Middle Market

    Many older adults find themselves caught in the middle. Their incomes are too high to qualify for subsidized housing and services but not high enough to afford assisted living or life plan communities. They are often shut out of senior housing options and could have difficulty paying for services and supports as they age. This session will kick off with research findings describing this population, followed by a panel of LeadingAge members trying to address housing and care needs among middle-market consumers. Panelists will offer guidance on defining your local market, educating prospective residents about their options, offering the right amenities, and deciding whether to develop rental or entry-fee products. Bring your questions to this session and prepare to be inspired to expand your mission to this underserved population.

Roger Myers

Presbyterian Villages of Michigan
President & CEO
Southfield, MI
  • 14-D. The CEO-Board Chair Relationship: A Recipe for Success
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    The CEO-Board Chair Relationship: A Recipe for Success

    A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.

Steve Nygren

Serenbe
Founder and CEO
Chattahoochee Hills, GA
  • 12-C. Embrace Change: Exploring New Approaches to Our Work
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Embrace Change: Exploring New Approaches to Our Work

    Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

Michelle M Pandolfi

Whitney Center, Inc.
Vice President, Enrichment Services
Hamden, CT
  • 24-F. Care Coordination Across the Continuum
  • Tuesday, April 16, 2024

    3:45 – 5:15 p.m.

    Care Coordination Across the Continuum

    Care coordination is the lynchpin of successful aging in the community and throughout the aging services continuum. This coordination benefits older adults and their caregivers, whether those older adults live in their lifelong home, an affordable or middle-market housing community, a life plan community, or with support from a Continuing Care at Home program. How can providers of aging services best design care coordination services for older adults in their various service lines? Join fellow leaders during this session to explore the nuances of care coordination throughout the continuum and to gain insights that will help you advance and expand care coordination in your organization.

Dee Pekruhn

LeadingAge
Director, Life Plan Communities Services & Policy
Washington, DC
  • 8-B. Policy Update: How States are Regulating Life Plan Communities
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Policy Update: How States are Regulating Life Plan Communities

    Regulatory oversight of life plan communities varies widely across the nation. Many states have adopted statutory language addressing such issues as financial reporting, reserve fund requirements, bankruptcy proceedings, consumer protections, and contract requirements for these communities. Twelve states still have no mechanism to regulate this complex and ever-evolving model. During this session, you’ll gain a high-level understanding of the regulatory language that state statutes share and the distinctive requirements that a few states enforce. Hear from executives at LeadingAge member organizations that are successfully operating life plan communities in a complex regulatory environment, and from leaders who are actively advocating to change their states’ regulatory language. You’ll leave this session with tools and resources to navigate regulatory issues facing your life plan community.

Jim Pieffer

Presbyterian SeniorCare Network
CEO/President
Oakmont, PA
  • 6-B. Transforming the C-Suite to Reflect Evolving Priorities
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Transforming the C-Suite to Reflect Evolving Priorities

    The knowledge and expertise required of your senior team will continue to evolve in response to new opportunities and pressures. The traditional triad of chief executive officer (CEO), chief operating officer, and chief financial officer is giving way to a new model featuring additional executive positions and/or expertise focused on growth, strategy, innovation, technology, and culture. During this session, you’ll meet several CEOs who have intentionally broadened their senior leadership teams to include expertise and knowledge in new focus areas deemed critical to their organization’s strategic direction. Learn more about the specific functions these CEOs chose to elevate and the benefits they realized or are expectingu2014and consider how to ensure strategy and innovation stay at the top of your agenda.

Linda Pierson

Consumer
  • 12-C. Embrace Change: Exploring New Approaches to Our Work
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Embrace Change: Exploring New Approaches to Our Work

    Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

Emily Pierson-Brown

Perkins Eastman Architects PC
Associate Principal and PEople Culture Manager
Pittsburgh, PA
  • 12-C. Embrace Change: Exploring New Approaches to Our Work
  • Monday, April 15, 2024

    3:45 – 5:15 p.m.

    Embrace Change: Exploring New Approaches to Our Work

    Professionals in the field of aging services have long anticipated the changing demographics of the older population and the evolving expectations of older consumers. Yet, many of us are still reluctant to embrace change and feel trapped in traditional models of services and supports. How can we expand our thinking and embrace new approaches, while also being mindful of our current operational challenges and financial limitations? This session will explore promising strategies to help you meet evolving consumer expectations. Presenters will help you consider ways you might address the many layers of diversity in your community and how new models could help you better serve residents of senior living communities and recipients of home-based services.

AV Powell

A.V. Powell & Associates LLC
Board Chair
Atlanta, GA
  • 21-E. Emerging Trends in Life Plan Community Contract Language
  • Tuesday, April 16, 2024

    1:45 – 3:15 p.m.

    Emerging Trends in Life Plan Community Contract Language

    As the life plan community model continues to evolve, many life plan community providers are redefining the continuum of care and services they offer residents. As a result, life plan communities are making the difficult decision to change, update, revise, or completely rewrite their Residence and Care Agreement contracts. This session will help you understand how life plan community contracts have evolved and how state statutes have shaped that evolution. Let experienced attorneys educate you about the emerging trends in contract language revision. You’ll learn how organizations like yours navigate the process of revising contract language after making hard choices that reshaped care and services. You’ll be better prepared to decide whether and how to change your community’s contract language.

Louis Prues, MBA, DMin, PhD

Presbyterian Villages of Michigan
Board Chairman
St. Clair Shores, MI
  • 14-D. The CEO-Board Chair Relationship: A Recipe for Success
  • Tuesday, April 16, 2024

    11:00 a.m. – 12:30 p.m.

    The CEO-Board Chair Relationship: A Recipe for Success

    A strong working relationship between an organization’s chief executive and the chair of its board of directors is critical to the success of senior living organizations. But that relationship can be complex. The missions of the CEO and board chair must align so the organization can move forward. However, there must also be a healthy tension between the two leaders to preserve the board’s independence. How do organizations go about creating this balance? Governance expert Jane Mack, CEOs, and board chairs will be on hand during this session to provide direction. They’ll explore the characteristics of a healthy and productive relationship between the board chair and the executive. You’ll take home model practices to help you and your board build that relationship.

Mike Rambarose

Whitney Center, Inc.
President/CEO
Hamden, CT
  • 6-B. Transforming the C-Suite to Reflect Evolving Priorities
  • Monday, April 15, 2024

    1:45 – 3:15 p.m.

    Transforming the C-Suite to Reflect Evolving Priorities

    The knowledge and expertise required of your senior team will continue to evolve in response to new opportunities and pressures. The traditional triad of chief executive officer (CEO), chief operating officer, and chief financial officer is giving way to a new model featuring additional executive positions and/or expertise focused on growth, strategy, innovation, technology, and culture. During this session, you’ll meet several CEOs who have intentionally broadened their senior leadership teams to include expertise and knowledge in new focus areas deemed critical to their organization’s strategic direction. Learn more about the specific functions these CEOs chose to elevate and the benefits they realized or are expectingu2014and consider how to ensure strategy and innovation stay at the top of your agenda.