COVID-19: A Leadership Challenge

Legislation | April 10, 2020 | by Linda Couch

Roger Myers, President and CEO of Presbyterian Villages, joined LeadingAge’s April 10 COVID-19 daily call. Asked about themes he’s picked up across PVM’s aging services while confronting the coronavirus, Mr. Myers said that, while of course it is a clinical challenge, it is really a leadership challenge.

Roger Myers, President and CEO of Presbyterian Villages, joined LeadingAge’s April 10 COVID-19 daily call. Asked about themes he’s picked up across PVM’s aging services while confronting the coronavirus, Mr. Myers said that, while of course it is a clinical challenge, it is really a leadership challenge.

PVM, Mr. Myers said, adopted a set of expectations for these times, which emphasize:

  • Living PVM’s mission, beliefs, and values.
  • Projecting calm, confidence, compassion, and reassurance.
  • Being alert and responsive.
  • Dealing with reality and not rumors.
  • Having a comprehensive VOVID-19 plan and “working it.”
  • Capturing positive stories.
  • Looking for opportunities for innovation.
  • Staying in touch with leaders on the front lines.

Asked about what he’s learned he wish he knew before, Mr. Myers pointed to the delay in testing and getting test results while people were getting sick and no one could say why. The delays were and continue to be very frustrating, Mr. Myers said. Also, the letters P-P-E might not have meant so much to him just a short time ago, and they mean so much today. Mr. Myers noted that staffing is always a top-of-the-list issue, but it’s more critical than ever now, saying how PVM is blessed with staff who have really stepped up to the challenge.

LeadingAge holds daily, 3:30pm ET calls on COVID-19 issues across the aging services continuum. You can register via this link for all of the calls.