Measuring Long-Term Care Work
Members | May 07, 2015
This guide was developed to help providers devise appropriate surveys for measuring direct care workers' opinions about their jobs. It can help organizations understand the importance of accurate measurement in guiding effective direct care worker retention efforts and help them develop a measurement plan to target direct care worker retention strategies.
Long-term services and supports providers face enormous challenges to recruit and retain workers to provide high-quality care to clients and residents.
Employee surveys can help pinpoint what may improve staff satisfaction.
The Measurement Guide was developed to help providers devise appropriate surveys for measuring direct care workers' opinions about their job. The Guide can help organizations:
- Understand the importance of accurate measurement in guiding effective direct care worker retention efforts.
- Develop a measurement plan to target direct care retention strategies.
- Become a more informed user of survey-based and records-based data for monitoring and improving the work environment.