HUD Reviews Housing Counseling Resources for Multifamily Residents

Regulation | February 23, 2021 | by Juliana Bilowich

HUD housing counseling webinar reviews housing stability, eviction prevention resources for Multifamily Housing residents.

On February 23, HUD’s Office of Housing Counseling hosted a webinar to review housing counseling options for Multifamily Housing communities. Often thought of as providing counseling and supporting primarily to homeowners, the webinar discussed a variety of resources and supports for renter households, including for HUD Section 202 and other Multifamily Housing programs.

The webinar, titled “Engaging HUD Multifamily Owners and Managers in HUD Housing Counseling,” featured presentations from David Berenbaum, the Deputy Assistant Secretary for the HUD Office of Housing Counseling, and from Robert Iber, Senior Advisor for the Office of Multifamily Housing at HUD, among other presenters.

By working directly with residents, Housing Counseling Agencies (HCAs) can help HUD-assisted multifamily communities retain a stable population and reduce unit turn-over. HCAs provide independent expert advice to directly residents to help improve housing stability. According to the webinar, counselors can help residents with the following housing stability practices:

  • Accessing financial assistance for housing and utility costs
  • Creating a household budget
  • Making a financial action plan
  • Accessing pandemic relief and resources
  • Learning good rental practices
  • Providing a repayment plan
  • Preventing or transitioning out of homelessness
  • Following-up and Revising action plans or budgets
  • Restore communication between housing provider and resident

In order to become a housing counselor, candidates complete a rigorous and congressionally-mandated certification exam. Most housing counseling services are free of charge and can be located using the Housing Counseling locator tool on the HUD exchange here

The webinar slides are available here, and a recording of the presentation will be added to HUD’s Housing Counseling webinar series.