Workforce Reference Materials

Part of: Center for Workforce Solutions

Interested in reading background articles about a particular workforce issue? Find them here, grouped by issue.


Addressing Today's Aging Services Challenges
Addressing the Long-Term Care Workforce Crisis
The Long-Term Care Workforce Crisis
3 of the Best Ways to Celebrate Labor Day All Year
Be Part of Workforce Solutions
Better Jobs, Better Care
Employee Job Satisfaction Report by Society for Human Resources Management
Raising the Status and Skills of the LTSS Workforce
Seeking Solutions to Worker Shortages
The Disabled and the Elderly Are Facing a Problem: Not Enough Aides

Affordable Housing

Innovations in Housing Plus Services Rely on Expanding Staff Roles
Supporting Services Coordinators

Career Ladders and Apprenticeships

Extended Care Career Ladder Program Evaluation
Extended Care Career Ladder Initiative Qualitative Evaluation Report
Facing Workforce Challenges? Consider Starting an Apprenticeship Program


Mid-Level Manager Competency Development Guide
Personal Care Attendant Competency Development Guide
Guides Identify Competencies for Mid-Level Managers and Frontline Staff
Building Staff Competencies: New Tools Help Providers Evaluate Employees' Skills

Cultural Competence

Cultural Competence for a Diverse Future
Cultural Competence in the Workplace: Challenges and Solutions

Direct Care Workers

The Direct Care Worker: A Key Dimension of Home Care Policy
The Gerontologist Publishes Findings from CFAR Study of Home Health Workers
What We Don’t Know About Direct Care Workers Could Hurt Us
Direct Care Worker Retention: Strategies for Success


New Guide: Bringing Comfort to Nursing Home Residents with Dementia
Direct Care Workforce Curricula

Home Health

Attracting and Manging the Home Care/Home Health Workforce
Building the Home-and-Community-Based Care Workforce


Why Hospice Workers Fare Better Than Other Home Health Workers

Immigration and Migrant Workforce

Exploring the Immigrant Home Health Workforce
The Migrant Direct Care Workforce: An International Perspective
With Help from Afar: The role of immigrant home health aides in meeting the growing demand for long-term services and supports
The Immigrant Workforce: It’s (Still) Not about Warm Bodies


Reinvigorating the Board of Directors Through a Dynamic Strategic Thinking Process
The Leaders Within: Providers Make the Most of Talent Already in the Fold
Thriving by Adaptation
Facing the Challenges of Leadership Recruiting: New Approaches and Achievements
Developing a Talent Management Program
Is Yours a Learning Organization?

Mental Health

Wake-Up Call from the IOM: We’re Not Ready to Meet Geriatric Mental Health Needs


How to Redefine the Role of Nurses in Aging Services


5 Thing HCBS Providers Can Do to Improve Quality


Attracting and Keeping Young Talent in Aging Services
Meet the Youngsters Helping Solve Japan's Caregiving Crisis


Understanding and Boosting Staff Engagement
Staff Retention for Quality and Growth
The Leaders Within: Providers Make the Most of Talent Already in the Fold
Orientation and On-Boarding: Mentors are Key to New Employees' Success
Gifts and Growth: A New Way to Connect with Staff


The Rural Health Information Hub
Can the Rural Workforce Crisis Be Solved?
New Frontiers for Funding: an Introduction to Grantmaking in Rural Aging


Palliative Care for Advanced Dementia Training Program Article
Bringing Emotional Intelligence to Staff Training
The Qualitative Evaluation of ECCLI