Alice Bonner

Institute For Healthcare Improvement (IHI)
Moving Forward Coalition
Boston, MA
  • 9-B. Using Technology to Achieve Quality in Nursing Homes
  • Tuesday, April 18, 2023

    9:00 – 10:30 a.m.

    Using Technology to Achieve Quality in Nursing Homes

    In 2022, the National Academies of Sciences, Engineering, and Medicine (NASEM) released a groundbreaking report containing recommendations to improve nursing home quality. In addition to focusing on such topics as person-centered care, workforce, and financing, the report’s recommendations called for the adoption of health information technology (HIT) in all nursing homes. During this session, you’ll hear three members of the Moving Forward Nursing Home Quality Coalition describe their work to advance the NASEM report’s technology recommendations. Presenters will report on their progress developing a five-year roadmap for HIT adoption in nursing homes and will share strategies for tying HIT adoption to quality measures, establishing HIT processes that enhance the collection of each resident’s health goals, and measuring how each resident’s care aligns with those goals. Learn how these processes can be established in nursing homes and other care settings.

Meredith Boyle

Mather
Senior Vice President, Strategic Initiatives
Evanston, IL
  • 16-D. What a Strategy Officer Can Do for You
  • Tuesday, April 18, 2023

    3:45 – 5:15 p.m.

    What a Strategy Officer Can Do for You

    In today’s competitive aging services landscape, ambitious organizations are investing in strategy officers to help them look for growth and expansion opportunities, find new ways to fulfill their missions through partnerships, and seek out new revenue streams. Hear how several strategy officers in LeadingAge member organizations are working with their CEOs, leadership teams, and boards of directors to lead change. Gain a deeper understanding of the key responsibilities of strategy officers and why their added skills and perspectives play such a pivotal role in driving business and mission success. Learn how strategy officers are observing and responding to market changes, analyzing competitor performance, developing and refining their organization’s business strategy, influencing strategic decision making, and identifying and managing new strategic opportunities.

Dana Bradley

University of Maryland – Baltimore Co (UMBC)
Dean, Erickson School of Aging Studies
Baltimore, MD
  • 14-C. Methods for Expanding Your Workforce Pipeline
  • Tuesday, April 18, 2023

    1:45 – 3:15 p.m.

    Methods for Expanding Your Workforce Pipeline

    Recent estimates suggest that the field of aging services will need an additional 1.2 million caregivers within the next 10 years to provide the services and supports that a growing older population will need. Given demographic shifts and the impact of COVID-19 on team members, providers of aging services have no choice but to explore every avenue possible to bolster their workforces. This session will explore a variety of methods for building the workforce pipeline, such as recruiting students and refugees, establishing and nurturing community partnerships, and implementing innovative staffing models. Presenters will review recruitment messaging for each audience, identify key influencers who can deliver those messages, and offer tips on the best way to talk to potential employers, as demonstrated by research conducted through LeadingAge’s Opening Doors to the Aging Services Workforce initiative.

Natasha Bryant

LeadingAge
Senior Director of Workforce Research & Development
Washington, DC
  • 8-B. Supporting Leadership Diversity in Aging Services
  • Tuesday, April 18, 2023

    9:00 – 10:30 a.m.

    Supporting Leadership Diversity in Aging Services

    Inequities within the long-term services and supports (LTSS) workforceu2014and a lack of diversity among mid-level managers and senior leaders of LTSS organizationsu2014have existed for many years. This session will highlight LeadingAge efforts to change this reality. Through the HBCUs-LTSS Careers Initiative, LeadingAge is collaborating with UNCF, the nation’s largest minority education organization, to engage historically Black colleges and universities, other minority-serving institutions, and providers of aging services in partnerships to improve racial and ethnic diversity in mid- and upper-level positions at LTSS organizations. Another initiative, called the Leaders of Color Network, facilitates career advancement for emerging, mid- and senior-level leaders of color in aging services. Presenters will share details about these two initiatives and describe activities, planned for 2023, that are designed to support leadership diversity in our field.

Diane Burfeindt

Trilogy Connect
Managing Principal
Cogan Station, PA
  • 1-A. Strategic Relationships: Understanding the Potential of Partnerships
  • Monday, April 17, 2023

    3:30 – 5:00 p.m.

    Strategic Relationships: Understanding the Potential of Partnerships

    Whether your organization is planning for strategic growth, looking to strengthen its resources, or concerned about its long-term sustainability, it’s important to start your planning process by welcoming a variety of perspectives to the table. This session will offer a roadmap to help your organization’s leaders and board members work together to develop relationships and partnerships that can help you consider your organization’s strategic options in a thoughtful and analytical way. Learn how to engage your organization’s leaders, board members, and partners in critical conversations that provide insights and information, answer essential questions, and clarify the u201cwhyu201d that will move your strategy forward. Explore the types of strategic relationships you might pursue. Acquire the tools you need to help board members take an active role in setting your organization’s strategic direction.

Camille Burke

Transforming Age
Chief Growth and Strategy Officer
Bellevue, WA
  • 21-E. Diverse Approaches to Expansion and Growth
  • Wednesday, April 19, 2023

    9:00 – 10:30 a.m.

    Diverse Approaches to Expansion and Growth

    As 2023 begins, nonprofit providers of aging services find themselves in a dynamic era of expansion and growth. Some single-site communities are planning second campuses, while others are adding to existing campuses. Some residentially focused organizations are expanding into home and community-based services (HCBS), while those already in the HCBS marketplace are growing their service lines to reach new consumers. During this session, a diverse panel of providers will discuss these and other opportunities for expansion and growth. Panelists will also explain their reasons for pursuing expansion and growth opportunities, including their desire to serve more older adults, keep their organizations strong and financially solvent, and benefit from the added security that comes with a larger client base, a diversified menu of service offerings, and the resulting economies of scale.

Valerie Carter

LifeSpire of Virginia
Board of Trustees
Glen Allen, VA
  • 17-D. Mission Expansion through Outreach to Communities of Color
  • Tuesday, April 18, 2023

    3:45 – 5:15 p.m.

    Mission Expansion through Outreach to Communities of Color

    Providers of aging services looking to expand their missions and grow their bottom lines must begin working to identify new consumers from diverse backgrounds who will want to take advantage of their programs and services. Attendees at this session will hear from three providers who launched innovative outreach programs designed to do just that. Get details on a three-year pilot designed to better understand the desires and values of a variety of older adult populations, an Ambassador Program that works with local communities of worship to provide food, social engagement, and transportation options to underserved older adults; and an intergenerational congregate meal service that provides food, transportation, and other services to people of the Islamic faith. Representatives of all three organizations will discuss why they are doing this work, the barriers they have encountered, and their strategies for overcoming those barriers.

Amy Castleberry

Ziegler
Managing Director
Chicago, IL
  • 6-B. Capital Projects: Staying on Track in an Era of Uncertainty
  • Tuesday, April 18, 2023

    9:00 – 10:30 a.m.

    Capital Projects: Staying on Track in an Era of Uncertainty

    Does slow and steady always win the race? Not necessarily, especially when you’re trying to move a new initiativeu2014including an expansion, renovation, or repositioningu2014from concept to reality. While nonprofit providers of aging services have a reputation for moving slowly and being risk adverse, these qualities can be a particular disadvantage in a tumultuous business climate like ours. During this session, a panel of LeadingAge business members will present best practices for keeping a variety of capital projects on track and on budget, even in the face of such impediments as labor market shortages, inflation, rising interest rates, inflationary construction costs, declining home values, and the shrinking value of stock portfolios. Get great advice from business experts who partner closely with a wide range of LeadingAge members.

Deke Cateau

A.G. Rhodes
Chief Executive Officer
Atlanta, GA
  • 8-B. Supporting Leadership Diversity in Aging Services
  • Tuesday, April 18, 2023

    9:00 – 10:30 a.m.

    Supporting Leadership Diversity in Aging Services

    Inequities within the long-term services and supports (LTSS) workforceu2014and a lack of diversity among mid-level managers and senior leaders of LTSS organizationsu2014have existed for many years. This session will highlight LeadingAge efforts to change this reality. Through the HBCUs-LTSS Careers Initiative, LeadingAge is collaborating with UNCF, the nation’s largest minority education organization, to engage historically Black colleges and universities, other minority-serving institutions, and providers of aging services in partnerships to improve racial and ethnic diversity in mid- and upper-level positions at LTSS organizations. Another initiative, called the Leaders of Color Network, facilitates career advancement for emerging, mid- and senior-level leaders of color in aging services. Presenters will share details about these two initiatives and describe activities, planned for 2023, that are designed to support leadership diversity in our field.

Tufail Chaudhry

Islamic Society of Baltimore’s Golden Age Village
President
Catonsville, MD
  • 17-D. Mission Expansion through Outreach to Communities of Color
  • Tuesday, April 18, 2023

    3:45 – 5:15 p.m.

    Mission Expansion through Outreach to Communities of Color

    Providers of aging services looking to expand their missions and grow their bottom lines must begin working to identify new consumers from diverse backgrounds who will want to take advantage of their programs and services. Attendees at this session will hear from three providers who launched innovative outreach programs designed to do just that. Get details on a three-year pilot designed to better understand the desires and values of a variety of older adult populations, an Ambassador Program that works with local communities of worship to provide food, social engagement, and transportation options to underserved older adults; and an intergenerational congregate meal service that provides food, transportation, and other services to people of the Islamic faith. Representatives of all three organizations will discuss why they are doing this work, the barriers they have encountered, and their strategies for overcoming those barriers.

Stephanie Chong

Northwest Neighbors Village
Executive Director
Washington, DC
  • 13-C. It’s Past Time to Think About Solo Agers
  • Tuesday, April 18, 2023

    1:45 – 3:15 p.m.

    It’s Past Time to Think About Solo Agers

    All of us, because of choice or circumstance, may find ourselves without the support of a spouse, adult children, or close family members. Solo aging is a universal issue that LeadingAge members are in a unique position to be an important resource to solo agers, through social networks, programs, and services, providing them the security and support they will need in their later years.rnrnWhile some solo agers believe that congregate living is the preferred setting to meet their needs, there are also many solo who either prefer to age in their existing homes or are unable to afford market-rate senior living communities. Hear from the expert who wrote the seminal book on solo aging, along with a panel of diverse providers and older consumers on how your organization can empower solo adults aging alone to make decisions about their future and thrive while aging solo.

Scott Code

LeadingAge
Vice President, CAST
Washington, DC
  • 4-A. Policy Priorities: Technology Access
  • Monday, April 17, 2023

    3:30 – 5:00 p.m.

    Policy Priorities: Technology Access

    Technology continues to play an essential role in how we deliver timely long-term and post-acute care (LTPAC) to older adults. Access to care-enabling technologiesu2014including interoperable electronic health records, telehealth, and affordable broadband connectivityu2014has expanded considerably over the past few years, thanks to regulatory flexibility, emergency authorizations, and new funding opportunities. Yet, the LTPAC sector still struggles with technology access challenges. This session will examine those challenges and will explore needed legislation and regulations that could ensure technology can continue to enhance support service delivery models. Discover the steps LeadingAge has taken to advocate for technology-related policies and learn how providers from different care settings can advocate for the technology priorities most relevant to them.