Wednesday, October 30, 2024

11:00 a.m-12:00 p.m

13-L. Using Technology to Increase Staff Retention

Senior living communities are currently experiencing an 85% annual staff turnover rate, according to the National Investment Center for Seniors Housing & Care. Why is our field experiencing so much churn? And can technology solutions help reduce it? This session will explore ways to leverage technology to increase staff satisfaction, reduce team member stress, and allow caregivers to spend more time building fulfilling relationships with residents. Presenters will show you how to use technology solutions to cultivate staff communication, reduce the time team members spend completing time-consuming manual processes, and monitor community performance so areas of deficiency get more support. Learn how to use technology to involve your entire team in promoting resident well-being and engagement.

  • Ashlea Smalley, National Director of Life Enrichment and Memory Care, Grace Management
  • Cameo Rogers, Corporate Life Enrichment Manager, Immanuel Communities
  • Rob Fisher, CEO, LifeLoop