3:00-4:00 p.m

18-E. What Do Residents Think of Your New Development Project?

Imagine that you’re planning a renovation or new addition to your campus. You form a dream team of experienced professionals, including the developer, architect, interior designer, general contractor, and a winning sales and marketing team. You think your team is now complete, but you’re wrong. As this session will illustrate, engaging residents as participants in deciding what happens to the place they call home, may result in greater overall satisfaction. Presenters will explore why resident feedback is important, how to gather that feedback, who should be involved, and when they should be engaged.

• Beth Arokoyo, Project Manager, Spellman Brady & Co.
• Sarah Simpson, Chief Business Officer, Cardinal Ritter Senior Services (HUD)
• Melissa Keeney, Director of Design, Spellman Brady & Co.