4:00-5:00 p.m

104-C. Empowering Residents through Community Forums

Residents who don’t have feelings of empowerment, agency, and purpose may have difficulty thriving in their senior living community. Engaging older adults and their families in open dialogue about what matters most to them can help. This session will explore the benefits of resident and family engagement, which allows aging services providers to hear everyone’s ideas, brainstorm solutions, and implement changes based on suggestions. Presenters will share strategies for developing three engagement opportunities: community councils for the general resident population, community forums for residents with varying cognitive abilities, and family forums for residents’ loved ones. Find out how this engagement process can enhance resident satisfaction and demonstrate your commitment to resident well-being.

• Rhonda Glyman, Executive Director, Assisted Living, NewBridge on the Charles
• Leticia Prieto Alvarez, Program Manager, Expressive Therapies and Brain Health Initiatives, Hebrew SeniorLife
• Bonnie Lundquist-Edes, Program Specialist, Assisted Living, NewBridge on the Charles