2:30-3:30 p.m

137-B. Testing Ways to Bolster Home Care Profession

Two home care agencies in Richmond, VA, are testing a four-pronged approach they hope will bolster the home care profession by acknowledging the value of professional care providers and increasing their retention rates. The pilot programs are assessing the effectiveness of four interventions: increasing professional caregiver compensation, offering subsidies to increase caregiver access to transportation, providing high-quality training and career advancement activities, and improving the capacity of agencies to track data and measure outcomes. During this session, representatives of the two agencies and a home care aide will share their experiences with the pilot programs and assess the impact those programs have had on both agencies and caregivers. You’ll take home lessons you can apply to your organization.

• Natasha Bryant, Senior Director of Workforce Research & Development, LTSS Center, LeadingAge