8:15-9:15 a.m

43-D. How to Lead Your Organization Through Polarizing Situations

Effective decision-makers in aging services recognize that diverse perspectives can help their organizations navigate the complex challenges they face. In this session, coaches from the LeadingAge Connecticut Leadership Academy will define contrasting yet interrelated viewpoints—called polarities—that leaders must recognize and manage so they can foster a resilient culture in their organizations. Presenters will show you how to lead your teams through polarizing situations by inviting opposing perspectives and outcomes. Learn how to use polarities to manage opposing forces, make effective decisions, and welcome diversity of thought. You’ll return home with a new appreciation for the inherent complexity of issues and the value of balancing multiple perspectives.

• Kelly Papa, CEO/President, Duncaster
• Patricia Morse, CEO/President, Connecticut Baptist Home
• Michelle M Pandolfi, Executive Director, Thrive at Home, Whitney Center, Inc.
• Heather Stanton, VP Resident Services & Community Life, Duncaster
• LeaAnn Blanchard, Executive Director, The Orchards at Southington