8:15-9:15 a.m

8-G. Advancing Aging Services: Embracing Generative AI and Large Language Models

Two out of five nonprofit executives responding to a recent Google survey admitted their organizations were not currently using artificial intelligence (AI) technologies, even though they felt optimistic about the role these technologies could play in their organizations. What’s holding these executives back? They are simply unfamiliar with rapidly evolving technologies like Generative AI and Large Language Models (LLM). If a lack of familiarity keeps you from exploring AI, this session is for you. Presenters will share practical examples of how aging services organizations use AI and LLMs to increase administrative efficiency, streamline communications, enhance the resident experience, and support the workforce.

• Scott Code, Vice President, CAST, LeadingAge
• Joe Velderman, Vice President of Innovation, Cypress Cove
• Kurt Rahner, VP of Information Technology, The Kendal Corporation
• Richard Foor, VP of Information Technology, Givens Communities