3:00-4:00 p.m

9-H. Embracing Innovation through a Tech Center of Excellence

How can an aging services organization create a mechanism for continuous innovation through new technology? Establishing a Center of Excellence (COE) could be an excellent first step. This session will explore the role of COEs in long-term digital transformation planning. Presenters will delve into the pivotal role that artificial intelligence (AI), automation, and analytics play in helping providers overcome staffing shortages, caregiver burnout, operational inefficiencies, software interoperability, and insufficient returns on investment. Join this session to learn how to develop a long-term digital transformation plan that analyzes the current technology landscape, explores the impact of emerging technology, and integrates new technologies into your organization.

• Vipin Bhardwaj, CEO, NuAIg
• Travis Gleinig, VP of Innovation & CIO, United Methodist Communities
• Peter Kress, Senior Vice President & Chief Innovation Officer, Acts Retirement-Life Communities, Inc.