These service providers view their position in the marketplace and the needs for their services as static and dependable and, as a result, underestimate the potential for disruption from those seeking to displace them. In response to this risk of disruption, we are asking senior living organizations this simple question: What ...

Chapter 4 of the RAI Manual is one of the least read and most important for quality outcomes. It is an in-depth discussion of the CMS expectations for care planning in long-term care, and it contains excellent training and examples of how to conduct a thorough assessment to come to the correct care plan problem. If the problem ...

The TCJA affects nonprofits both operationally and in their fundraising strategies. We identify some of the issues below, but as we await guidance from the IRS we urge members to speak to their accountants and financial consultants to explore how these changes will specifically affect their communities. Operational ...

Recommendations from a recent federally supported summit could guide future research investments in the field of care, services, and supports for people living with dementia. They could also impact the work of LeadingAge members, says Kirsten Jacobs.

Online reviews can have a powerful impact on how consumers view your organization. That’s why you can’t afford to ignore them, says Steve Maag, director of residential communities at LeadingAge.