2026 Continuing Care at Home Virtual Conference

This year’s conference will take place June 9-10, 2026 from 1 to 4:30 p.m. ET each afternoon.

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Conference Overview

Continuing Care at Home (CCaH) is emerging as a vital model for the future of aging services.

As demand for aging in place grows and care continues to shift beyond traditional residential settings, organizations are being called to develop new capabilities to support individuals living at home. The CCaH Virtual Conference offers actionable strategies, practical insights, and opportunities for peer learning to help organizations build, refine, and sustain successful CCaH programs.

Whether you are considering a CCaH program, working to strengthen an existing one, or looking to make your home-and community-based services (HCBS) more robust, this conference is your opportunity to ask questions and learn from experienced providers.

Who Attends:

This conference is designed for organizations at all stages of their CCaH and HCBS journeys.

CCaH Providers

For organizations with existing Continuing Care at Home programs, this conference offers an opportunity to connect with peers and focus on strengthening operations, scaling effectively, and ensuring long-term sustainability.

LPC and HCBS Providers

For those exploring or preparing to launch a CCaH program, as well as those looking to partner with CCaH providers, the conference offers a candid look at how the model works and what it takes to get started.

Filter By:

Exploratory
Keynotes
Operations
Strategy
      • ● 1-A. Opening Keynote—The Older Consumer Voice: Perspectives from CCaH Members

        1-A. Opening Keynote—The Older Consumer Voice: Perspectives from CCaH Members

        Understanding and responding to the needs, expectations, and lived experiences of older adults is essential to sustaining and strengthening the CCaH model. In this opening keynote session, hear directly from CCaH program members, and the staff who support them, about why they chose to enroll and how their experiences have evolved over time. Through candid reflection, panelists will share key moments that shape the member experience, including navigating health changes, the value of program flexibility and portability, and what matters most as they age in place.

        • Cheryl Proska , Marketing Director, Friends Life Care Partners
        • Theresa Lanham , Care Coordinator, Kendal at Home
        • Karlene Rood , RN Wellness Coordinator, Sun Health Communites
      • ● 2-B. Findings from the 2025 CCaH Benchmarking Survey

        2-B. Findings from the 2025 CCaH Benchmarking Survey

        Tracking the current state of CCaH programs nationwide can help providers improve outcomes, attract a broader range of members, and boost public understanding and confidence in CCaH programs. This session provides insights from the latest national benchmarking data, highlighting key trends in program structure, marketing and sales performance, member demographics, and care utilization. Gain a clearer picture of how your program compares to peers and learn how to use benchmarking data to strengthen operations, inform leadership and board discussions, and identify opportunities to improve performance and expand reach.

        • Amanda Young , Director of Business Development, Edenwald
        • Molly Wylie , Research Associate, LTSS Center, LeadingAge
      • ● 3-B. Advancing LGBTQ+ Inclusive Supports and Services

        3-B. Advancing LGBTQ+ Inclusive Supports and Services

        Creating environments where LGBTQ+ older adults feel safe, respected, and able to live authentically requires more than intention, it demands a coordinated, system-wide approach across policies, practices, and culture. This session explores how providers can embed LGBTQ+ inclusion into marketing messages, staff training, and service delivery, including strategies for navigating difficult conversations and fostering affirming, inclusive care. A SAGE representative will share practical approaches to addressing the unique and often underrecognized needs of LGBTQ+ older adults to help expand the reach and relevance of CCaH programs.

        • Sadiya Abjani , Director of Training and Instructional Design, SAGE | Advocacy and Services for LGBT Elders
        • Cheryl Proska , Marketing Director, Friends Life Care Partners
      • ● 4-B. Mitigating Risk in CCaH: The Role of Wellness Coordinators

        4-B. Mitigating Risk in CCaH: The Role of Wellness Coordinators

        The success of CCaH programs depends on effectively assessing the risk of future care needs for prospective members and actively managing the health and wellness of current members to avoid high levels of care costs. This session focuses on how wellness coordinators identify “red flags” and shape care strategies that balance individual needs with long-term program sustainability. A panel of experienced leaders and wellness coordinators will highlight how nuanced decisions, tradeoffs, and lessons learned inform stronger, more effective approaches to assessing and managing risk.

        • Mimi Leinbach , Senior Wellness Coordinator, Pathstones by Phoebe
        • Lisa Hoffman , Executive Director, Pathstones by Phoebe
        • Michelle M Pandolfi , VP, HCBS, Whitney Center, Inc.
      • ● 5-C. Actuarial Insights for Program Stability and Expansion

        5-C. Actuarial Insights for Program Stability and Expansion

        As care costs continue to rise, CCaH providers must reassess pricing structures, risk assumptions, and financial models to ensure long-term sustainability. This session provides an overview of current actuarial trends and what they signal for industry demand through demographic considerations, program design, member pricing, and the financial considerations required to maintain stability while positioning programs for growth. Leading actuaries will provide an update on how the CCaH actuarial model is evolving, the impact of long-term care insurance and other financial products, and key considerations for managing costs and allocating resources, including the potential role of philanthropy.

        • Tammy Huffman , AgeSmart Executive Director, LifeSpire of Virginia
        • Brad Paulis , Partner, Continuing Care Actuaries
        • Tyler Zentz , Principal, Continuing Care Actuaries
        • Holly Woodworth , Actuarial Consultant, Continuing Care Actuaries
      • ● 6-C. Reimagining the EMR for CCaH Programs

        6-C. Reimagining the EMR for CCaH Programs

        CCaH programs vary widely in their staffing structures, care coordination workflows, billing approaches, and member engagement strategies—requiring technology that can adapt to these differences rather than rely on a one-size-fits-all solution. This session explores what it takes to move beyond workarounds toward low-cost, customizable EMR solutions that truly align with the unique needs of those operating CCaH programs. Learn how Goodwin Living at Home partnered with My Junna to implement a tailored, flexible EMR solution to support existing workflows, capture key performance indicators, and enable more efficient reporting and billing practices.

        • Jenny Elrod , Executive Director Home Care & Goodwin Living At Home, Goodwin Living
        • Rommel Jones , Director of Goodwin Living at Home, Goodwin Living
        • Alexis Miller , Director of Sales & Marketing, My Junna
      • ● 8-D. Financial Advisors as Key Allies

        8-D. Financial Advisors as Key Allies

        Financial advisors play a critical role in shaping how older adults plan for retirement, manage assets, and prepare for long-term care, yet they remain an under engaged partner for CCaH providers. This session explores how financial advisors approach conversations about long-term care planning, including the different products, investments, and strategies they recommend. Two financial advisors will offer insight into client decision-making and share practical ways CCaH providers can build stronger, more effective relationships with the financial planning community to unlock new referral pathways and strengthen consumer trust.

        • Lisa Hoffman , Executive Director, Pathstones by Phoebe
        • Susan Schupp , Senior Wealth Planner, Magellan Financial, Inc
        • Cassandra Queen , Senior Wealth Planner, Magellan Financial, Inc
      • ● 9-D. (Re)Positioning the CCaH Brand: Building a Stronger Identity, Together

        9-D. (Re)Positioning the CCaH Brand: Building a Stronger Identity, Together

        Effectively communicating the value of the CCaH model remains an uphill battle, particularly when prospective members often confuse it with long-term care insurance or struggle to understand how it supports their desire to age in place. This session will share findings from a recent national survey of age- and income-qualified individuals, offering new insight into consumer priorities, responses to the CCaH concept, and which brand names resonate most strongly. Love & Company will discuss what this new information means for CCaH program planning and marketing and how providers can work together to build a stronger, more unified national brand.

        • Rob Love , President & CEO, Love & Company, Inc.
        • Dee Pekruhn , Senior Director, Life Plan Communities and CCaH, LeadingAge
      • ● 10-D. Scaling Impact Through Strategic Partnerships

        10-D. Scaling Impact Through Strategic Partnerships

        Expanding beyond traditional catchment areas can be both challenging and resource-intensive, prompting CCaH providers to explore different partnership models to reach new populations more effectively. This session examines how partnerships, joint ventures, and co-branding strategies are being used to expand reach, strengthen offerings, and support program growth. Through two contrasting case studies, discover how one standalone CCaH has entered into partnerships with several LPCs while another has leveraged co-branding to expand their footprint, reduce marketing costs, and bring the model to new markets.

        • Larry Zook , CEO/President, Landis Communities
        • Michelle M Pandolfi , VP, HCBS, Whitney Center, Inc.
        • Joe Conner , CEO, Friends Life Care Partners
        • Lisa Clark , President, McLean
      • ● 11-E. Demystifying AI: Practical Steps to Get Started

        11-E. Demystifying AI: Practical Steps to Get Started

        Artificial intelligence is rapidly gaining traction across aging services, yet for many CCaH providers it can still feel unclear, overwhelming, or simply out of reach. This session provides foundational information for CCaH providers to begin using AI in a thoughtful and effective way, including helping teams and program members feel more comfortable adopting these tools. NuAIG representatives will walk through how different types of AI tools function, how they can realistically support operations, care coordination, and member engagement, and how other service providers have developed and implemented comprehensive AI plans.

        • Samantha Williams , Executive Director, Ginger Cove
        • Vipin Bhardwaj , CEO, NuAIg
      • ● 12-E. VigR® in Action: Supporting Long-Term Health

        12-E. VigR® in Action: Supporting Long-Term Health

        As CCaH programs aim to help older adults remain at home for as long as possible, providers are increasingly focused on data-driven approaches to guide interventions related to fall prevention, chronic condition management, and overall well-being. This session explores how predictive modeling can be used to identify risks associated with adverse outcomes and to provide a foundation for wellness-focused initiatives. Hear how VigR® Health helps older adults stay independent longer, applying research-based strategies to deliver targeted, proactive health management that supports improved long-term health and wellness outcomes for program members.

        • Andrew Dalton , Consulting Actuary, Columbia Point Consulting
        • Carol Barbour , Retired CEO/President, Friends Life Care Partners & CEO/President, VigR Health
      • ● 13-E. Understanding the CCaH Model: What You Need to Know

        13-E. Understanding the CCaH Model: What You Need to Know

        As aging services providers consider establishing a CCaH program, questions often center not only on how programs operate, but what drives success in the model. This session offers a deeper understanding of what it takes to develop and sustain a CCaH program and gain critical insights to support informed decision-making, including how to navigate key decisions and operational considerations. Experienced CCaH providers will clear up common misconceptions, share key findings from the latest benchmarking survey, and facilitate small-group conversations to surface and answer questions.

        • Joe Conner , CEO, Friends Life Care Partners
        • Erin Strain , Executive Director, Givens Choice, Givens Choice
        • Amanda Young , Director of Business Development, Edenwald
        • Dee Pekruhn , Senior Director, Life Plan Communities and CCaH, LeadingAge
      • ● 14-F. Closing Keynote—The Sage Voice: Perspectives from Retired CCaH Leaders

        14-F. Closing Keynote—The Sage Voice: Perspectives from Retired CCaH Leaders

        As CCaH programs continue to evolve, there is immense value in learning from the leaders who helped shape and grow the model over the past several decades. In this closing keynote session, hear from a panel of pioneering CCaH leaders who bring deep experience from building, scaling, and refining their programs over time. With forward-looking insight, panelists will share lessons learned, pivotal moments in their programs’ evolution, and their perspectives on what lies ahead, including how the model must adapt to reach new and untapped populations of older adults.

        • Cecily Laidman , Retired Executive Director, Springpoint Choice & Senior Living Consultant
        • Lynne Giacobbe , Retired CEO, Kendal at Home
        • Carol Barbour , Retired CEO/President, Friends Life Care Partners & CEO/President, VigR Health

    • 1:00 – 2:00 p.m.

      • ● 1-A. Opening Keynote—The Older Consumer Voice: Perspectives from CCaH Members

        1-A. Opening Keynote—The Older Consumer Voice: Perspectives from CCaH Members

        Understanding and responding to the needs, expectations, and lived experiences of older adults is essential to sustaining and strengthening the CCaH model. In this opening keynote session, hear directly from CCaH program members, and the staff who support them, about why they chose to enroll and how their experiences have evolved over time. Through candid reflection, panelists will share key moments that shape the member experience, including navigating health changes, the value of program flexibility and portability, and what matters most as they age in place.

        • Cheryl Proska, Marketing Director, Friends Life Care Partners
        • Theresa Lanham, Care Coordinator, Kendal at Home
        • Karlene Rood, RN Wellness Coordinator, Sun Health Communites

    • 2:15 – 3:15 p.m.

      • ● 2-B. Findings from the 2025 CCaH Benchmarking Survey

        2-B. Findings from the 2025 CCaH Benchmarking Survey

        Tracking the current state of CCaH programs nationwide can help providers improve outcomes, attract a broader range of members, and boost public understanding and confidence in CCaH programs. This session provides insights from the latest national benchmarking data, highlighting key trends in program structure, marketing and sales performance, member demographics, and care utilization. Gain a clearer picture of how your program compares to peers and learn how to use benchmarking data to strengthen operations, inform leadership and board discussions, and identify opportunities to improve performance and expand reach.

        • Amanda Young, Director of Business Development, Edenwald
        • Molly Wylie, Research Associate, LTSS Center, LeadingAge
      • ● 3-B. Advancing LGBTQ+ Inclusive Supports and Services

        3-B. Advancing LGBTQ+ Inclusive Supports and Services

        Creating environments where LGBTQ+ older adults feel safe, respected, and able to live authentically requires more than intention, it demands a coordinated, system-wide approach across policies, practices, and culture. This session explores how providers can embed LGBTQ+ inclusion into marketing messages, staff training, and service delivery, including strategies for navigating difficult conversations and fostering affirming, inclusive care. A SAGE representative will share practical approaches to addressing the unique and often underrecognized needs of LGBTQ+ older adults to help expand the reach and relevance of CCaH programs.

        • Sadiya Abjani, Director of Training and Instructional Design, SAGE | Advocacy and Services for LGBT Elders
        • Cheryl Proska, Marketing Director, Friends Life Care Partners
      • ● 4-B. Mitigating Risk in CCaH: The Role of Wellness Coordinators

        4-B. Mitigating Risk in CCaH: The Role of Wellness Coordinators

        The success of CCaH programs depends on effectively assessing the risk of future care needs for prospective members and actively managing the health and wellness of current members to avoid high levels of care costs. This session focuses on how wellness coordinators identify “red flags” and shape care strategies that balance individual needs with long-term program sustainability. A panel of experienced leaders and wellness coordinators will highlight how nuanced decisions, tradeoffs, and lessons learned inform stronger, more effective approaches to assessing and managing risk.

        • Mimi Leinbach, Senior Wellness Coordinator, Pathstones by Phoebe
        • Lisa Hoffman, Executive Director, Pathstones by Phoebe
        • Michelle M Pandolfi, VP, HCBS, Whitney Center, Inc.

    • 3:30 – 4:30 p.m.

      • ● 5-C. Actuarial Insights for Program Stability and Expansion

        5-C. Actuarial Insights for Program Stability and Expansion

        As care costs continue to rise, CCaH providers must reassess pricing structures, risk assumptions, and financial models to ensure long-term sustainability. This session provides an overview of current actuarial trends and what they signal for industry demand through demographic considerations, program design, member pricing, and the financial considerations required to maintain stability while positioning programs for growth. Leading actuaries will provide an update on how the CCaH actuarial model is evolving, the impact of long-term care insurance and other financial products, and key considerations for managing costs and allocating resources, including the potential role of philanthropy.

        • Tammy Huffman, AgeSmart Executive Director, LifeSpire of Virginia
        • Brad Paulis, Partner, Continuing Care Actuaries
        • Tyler Zentz, Principal, Continuing Care Actuaries
        • Holly Woodworth, Actuarial Consultant, Continuing Care Actuaries
      • ● 6-C. Reimagining the EMR for CCaH Programs

        6-C. Reimagining the EMR for CCaH Programs

        CCaH programs vary widely in their staffing structures, care coordination workflows, billing approaches, and member engagement strategies—requiring technology that can adapt to these differences rather than rely on a one-size-fits-all solution. This session explores what it takes to move beyond workarounds toward low-cost, customizable EMR solutions that truly align with the unique needs of those operating CCaH programs. Learn how Goodwin Living at Home partnered with My Junna to implement a tailored, flexible EMR solution to support existing workflows, capture key performance indicators, and enable more efficient reporting and billing practices.

        • Jenny Elrod, Executive Director Home Care & Goodwin Living At Home, Goodwin Living
        • Rommel Jones, Director of Goodwin Living at Home, Goodwin Living
        • Alexis Miller, Director of Sales & Marketing, My Junna

    • 1:00 – 2:00 p.m.

      • ● 8-D. Financial Advisors as Key Allies

        8-D. Financial Advisors as Key Allies

        Financial advisors play a critical role in shaping how older adults plan for retirement, manage assets, and prepare for long-term care, yet they remain an under engaged partner for CCaH providers. This session explores how financial advisors approach conversations about long-term care planning, including the different products, investments, and strategies they recommend. Two financial advisors will offer insight into client decision-making and share practical ways CCaH providers can build stronger, more effective relationships with the financial planning community to unlock new referral pathways and strengthen consumer trust.

        • Lisa Hoffman, Executive Director, Pathstones by Phoebe
        • Susan Schupp, Senior Wealth Planner, Magellan Financial, Inc
        • Cassandra Queen, Senior Wealth Planner, Magellan Financial, Inc
      • ● 9-D. (Re)Positioning the CCaH Brand: Building a Stronger Identity, Together

        9-D. (Re)Positioning the CCaH Brand: Building a Stronger Identity, Together

        Effectively communicating the value of the CCaH model remains an uphill battle, particularly when prospective members often confuse it with long-term care insurance or struggle to understand how it supports their desire to age in place. This session will share findings from a recent national survey of age- and income-qualified individuals, offering new insight into consumer priorities, responses to the CCaH concept, and which brand names resonate most strongly. Love & Company will discuss what this new information means for CCaH program planning and marketing and how providers can work together to build a stronger, more unified national brand.

        • Rob Love, President & CEO, Love & Company, Inc.
        • Dee Pekruhn, Senior Director, Life Plan Communities and CCaH, LeadingAge
      • ● 10-D. Scaling Impact Through Strategic Partnerships

        10-D. Scaling Impact Through Strategic Partnerships

        Expanding beyond traditional catchment areas can be both challenging and resource-intensive, prompting CCaH providers to explore different partnership models to reach new populations more effectively. This session examines how partnerships, joint ventures, and co-branding strategies are being used to expand reach, strengthen offerings, and support program growth. Through two contrasting case studies, discover how one standalone CCaH has entered into partnerships with several LPCs while another has leveraged co-branding to expand their footprint, reduce marketing costs, and bring the model to new markets.

        • Larry Zook, CEO/President, Landis Communities
        • Michelle M Pandolfi, VP, HCBS, Whitney Center, Inc.
        • Joe Conner, CEO, Friends Life Care Partners
        • Lisa Clark, President, McLean

    • 2:15 – 3:15 p.m.

      • ● 11-E. Demystifying AI: Practical Steps to Get Started

        11-E. Demystifying AI: Practical Steps to Get Started

        Artificial intelligence is rapidly gaining traction across aging services, yet for many CCaH providers it can still feel unclear, overwhelming, or simply out of reach. This session provides foundational information for CCaH providers to begin using AI in a thoughtful and effective way, including helping teams and program members feel more comfortable adopting these tools. NuAIG representatives will walk through how different types of AI tools function, how they can realistically support operations, care coordination, and member engagement, and how other service providers have developed and implemented comprehensive AI plans.

        • Samantha Williams, Executive Director, Ginger Cove
        • Vipin Bhardwaj, CEO, NuAIg
      • ● 12-E. VigR® in Action: Supporting Long-Term Health

        12-E. VigR® in Action: Supporting Long-Term Health

        As CCaH programs aim to help older adults remain at home for as long as possible, providers are increasingly focused on data-driven approaches to guide interventions related to fall prevention, chronic condition management, and overall well-being. This session explores how predictive modeling can be used to identify risks associated with adverse outcomes and to provide a foundation for wellness-focused initiatives. Hear how VigR® Health helps older adults stay independent longer, applying research-based strategies to deliver targeted, proactive health management that supports improved long-term health and wellness outcomes for program members.

        • Andrew Dalton, Consulting Actuary, Columbia Point Consulting
        • Carol Barbour, Retired CEO/President, Friends Life Care Partners & CEO/President, VigR Health
      • ● 13-E. Understanding the CCaH Model: What You Need to Know

        13-E. Understanding the CCaH Model: What You Need to Know

        As aging services providers consider establishing a CCaH program, questions often center not only on how programs operate, but what drives success in the model. This session offers a deeper understanding of what it takes to develop and sustain a CCaH program and gain critical insights to support informed decision-making, including how to navigate key decisions and operational considerations. Experienced CCaH providers will clear up common misconceptions, share key findings from the latest benchmarking survey, and facilitate small-group conversations to surface and answer questions.

        • Joe Conner, CEO, Friends Life Care Partners
        • Erin Strain, Executive Director, Givens Choice, Givens Choice
        • Amanda Young, Director of Business Development, Edenwald
        • Dee Pekruhn, Senior Director, Life Plan Communities and CCaH, LeadingAge

    • 3:30 – 4:30 p.m.

      • ● 14-F. Closing Keynote—The Sage Voice: Perspectives from Retired CCaH Leaders

        14-F. Closing Keynote—The Sage Voice: Perspectives from Retired CCaH Leaders

        As CCaH programs continue to evolve, there is immense value in learning from the leaders who helped shape and grow the model over the past several decades. In this closing keynote session, hear from a panel of pioneering CCaH leaders who bring deep experience from building, scaling, and refining their programs over time. With forward-looking insight, panelists will share lessons learned, pivotal moments in their programs’ evolution, and their perspectives on what lies ahead, including how the model must adapt to reach new and untapped populations of older adults.

        • Cecily Laidman, Retired Executive Director, Springpoint Choice & Senior Living Consultant,
        • Lynne Giacobbe, Retired CEO, Kendal at Home
        • Carol Barbour, Retired CEO/President, Friends Life Care Partners & CEO/President, VigR Health
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Conference Information

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CCaH Member Network

LeadingAge’s Continuing Care at Home Network is a robust, growing group of LeadingAge provider members who currently operate or who are interested in learning more about starting a CCaH program.

Join the Network

Questions?

Registration: Please contact Meetings@LeadingAge.org.

Membership: Please contact Info@LeadingAge.org.

Sponsorships: Please contact Sales@LeadingAge.org.

LeadingAge

Hi, I’m Dee!

Please contact me if you have questions about CCaH or the conference program.

DPekruhn@LeadingAge.org