Medline Industries, the Northfield, IL-based provider of medical surgical products and supply chain solutions, is recalling all Medline brand beds and associated parts and accessories.
The notice of voluntary field action to initiate product removal, discontinuation, and market exit announcement, issued via an October 14 letter to customers and a related list of all item numbers, is an update to previous notifications that only affected certain product lines.
According to the notice, the reason for recall is related to “electrical system safety risks that may result in fire, and entrapment risk from the use of any bed accessories.” Medline advises: “Immediately unplug the bed and any associated battery packs or batteries from the bed or accessories,” and “Do not use the electrical functionality of the bed.”
Medline states that the bed and mattress can continue to be used in manual mode until the bed can be replaced. Electrical adjustments should be made in emergency situations only. Should the bed be plugged back in for emergency use, extension cords cannot be used. Bed accessories, including side rails, should also not be used.
Customers should get in touch with the bed supplier for next steps and some may be eligible for reimbursement or credit. Medline also updated the company statement to include a Recall Response Form that customers can complete. Access that form here.
Customers should report any adverse events to Medline by email QualityAssurance@medline.com or by phone 1-800-950-0128, option 5. Medline will provide customers with a safety label to be placed on beds.