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The Real Cost of Saying ‘Yes’
“While you’re here, can you...” Ask your staff how many times they hear that.
Resident expectations keep evolving, and team members saying “yes” forces them to decide what takes priority—displacing the tasks they already had planned.
Dorvie created the Cost of Saying Yes Calculator to help operators quantify the costs silently stretching teams thin, increasing FTE budgets, and causing tough rate increase conversations.

