Direct care professionals, who provide hands-on care to millions of Americans each day, are the key to ensuring that our nation can deliver quality long-term services and supports (LTSS) to a growing older population.

This vital workforce is in crisis due to high turnover, poor working conditions, inadequate training, and low pay. For over a decade, the LeadingAge LTSS Center @UMass Boston has disseminated information about workforce-related challenges and collaborated with employers and policymakers to identify, demonstrate, and assess promising workforce development and improvement practices.

Visit the newly updated LTSS Center Workforce page for summaries and links to LTSS Center research into compelling workforce issues. A small sampling of topics includes:

• Nurse management
• Training and professional development
• Recruitment and retention
• Diversity, equity, and inclusion
• Integrating foreign-born staff
• Addressing workforce ageism

Don’t forget to visit the LTSS Center’s Resource Library, where you can sort and access hundreds of useful reports, webinars, articles, toolkits, and more.