The dining experience plays a critical role in resident satisfaction, health outcomes, and overall quality of life, yet many communities still rely on anecdotal feedback rather than actionable data. This session explores how aging services providers can use meaningful data to understand what truly drives dining satisfaction and where targeted improvements make the greatest impact. Participants will learn how to capture and interpret real-time feedback, identify the key drivers of dining satisfaction, and apply continuous quality improvement strategies across dining programs. Walk away with practical tools to elevate dining services, enhance resident engagement, and turn insight into measurable results. This program has been submitted but not yet approved for Continuing Education for 1.0 total participation hours by NAB/NCERS. To receive continuing education credit for LeadingAge PA-sponsored webinars, attendees must register under their name, participate through the link supplied after registering and complete the evaluation after the webinar.