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Fourth Annual Conference

The fourth year is in the books! Thank you to everyone who participated in our 2024 virtual conference. Save the date for 2025: June 9-10, 2025, 1-5:00 p.m. ET each day. Click here sign up for alerts and add to your calendar!

Continuing Care at Home (CCaH) programs continue to drive meaningful change and provide an option for what most active older adults want, to age in place. As Life Plan Communities (LPC) and Continuing Care Retirement Communities (CCRC) look to diversify their portfolios, CCaH program is a growing, profitable model and offers a new entry point into communities.

  • On-Demand Recordings Available!

    Did you miss particular sessions? You can still login to view the recorded sessions. These on-demand recordings will be available Thursday, June 13 through September 30, 2024.

    If you have questions or need assistance logging in, please contact

    1-844-840-4669 (choose option 1) or email meetings@leadingage.org.

  • New Exploratory Track

    New in 2024! A track for CCaH Exploration included four 1-hour sessions specially targeted for individuals and/or organizations who are interested in having more in-depth information on how CCaH programs work and what’s involved in starting one.

Conference Information

Register now to access recorded sessions.

Registration Categories & Rates:

Member Individual                         $199

Non-Member Individual                $259

Questions? Please email meetings@leadingage.org.

Monday, June 10 | 2:15–3:15 p.m. ET

Track Session Title
(View session descriptions here.)
Session Speaker(s)
Marketing Operations Artificial Intelligence (AI) & CCaH – Practical Info Kurt Rahner, VP of IT, Kendall at Home; Jonathan Jedeikin, CEO, DaVinci Digital
Wellness Coordination Hospital at Home: Acute Care Reimagined Andrea Lazarek-LaQuay, Chief Clinical Officer, Nascentia Health
CCaH Exploration Actuaries, Risk Assessment, & Removing Barriers to Understanding CCaH Model Brad Paulis, Partner, Continuing Care Actuaries

Monday, June 10 | 3:30–4:30 p.m. ET

Track Session Title
(View session descriptions here.)
Session Speaker(s)
Marketing Operations Serving the LGBTQ+ Population Sadiya Abjani, Director of Training and Instructional Design, SAGE, Advocacy and Services for LGBT Elders
Wellness Coordination Leveraging Medicare Advantage Insights for CCaH Wellness and Marketing Jennifer Drago, CEO, Peak to Profit
CCaH Exploration LPCs & CCaHs Working Together Cecily Laidman, Executive Director, Springpoint Choice; Erin Strain, Executive Director, Givens Choice; Michelle M. Pandolfi, Executive Director, Thrive at Home with Whitney Center

Tuesday, June 11 | 1–2:00 p.m. ET

Track Session Title
(View session descriptions here.)
Session Speaker(s)
Marketing Operations Enhancing Member Benefits through Concierge Services Jane Kelley, Executive Director, Livewell by Blakeford; Hersh Fernandez, CEO, Dorvie, Inc.; Michelle M. Pandolfi, Executive Director, Thrive at Home with Whitney Center
Wellness Coordination Enhancing Independence: Technology for Everyday Living Scott Code, Vice President, CAST, LeadingAge
CCaH Exploration State Oversight and Governance Susan Hawkins, Executive Director, Springpoint Choice Consulting; Amanda Young, Executive Director at The Wesley at Home, A Program of The Wesley Inc.

Tuesday, June 11 | 2:15–3:15 p.m. ET

Track Session Title
(View session descriptions here.)
Session Speaker(s)
Marketing Operations Overcoming Objections in the Sales Process Derek Dunham, Vice President Client Services, Varsity; John Spooner, Co-Chief Executive Officer, Greystone
Wellness Coordination Importance of Compassion in Journey of Aging Lisa Hoffman, Executive Director, Pathstones by Phoebe; Mimi Leinbach, Senior Wellness Coordinator, Pathstones by Phoebe
CCaH Exploration Member Stories / Member Panel Lynne Giacobbe, Chief Executive Officer, Kendal at Home; Andrew Solodky, Manager of Marketing and Sales, SmartLife; Kate Roberts, Senior Director Care Coordination, Friends Life Care; Nicole Holtsclaw, Assistant Executive Director, SunHealth

 

AI & CCaH- Practical Info

Learn how AI can simplify data creation and deliver person-centered data for enhanced quality of life for members of CCaH programs.

Hospital at Home: Acute Care Reimagined

During the COVID-19 pandemic, the Centers for Medicare & Medicaid Services and state health officials eased some regulatory restrictions to help healthcare organizations build their capacity, increase access to care, and reduce burdens on a strained workforce. These regulatory changes paved the way for a new program that provides acute-care services to patients in their homes. This session will present the story of Nascentia Health, a home care provider based in Syracuse, NY, which worked with a hospital partner to develop an Acute Hospital Care at Home (AHCaH) program. Presenters will explain how the AHCaH program works and the steps necessary to create and execute the program. Learn how to weigh the benefits and risks of an AHCaH program, choose the right partners, and measure outcomes.

Actuaries, Risk Assessment, & Removing Barriers to Understanding CCaH Model

Continuing Care Actuaries has assisted in the development of two of the first four CCaH programs and currently works with approximately 80% of the existing operational programs. Learn how the CCaH model works to better understand how it can provide an alternative to the traditional CCRC/Life plan model.

Serving the LGBTQ+ Population

Prepare your CCaH program with the tools needed to reach the untapped LGBTQ+ demographic. The premiere organization for LGBTQ+ seniors, SAGE, will provide the necessary educational training for CCaH staff, prospects, members, and care givers to assure inclusivity and belonging for your organization.

Leveraging Medicare Advantage Insights for CCaH Wellness and Marketing

This presentation aims to empower CCaH operators by providing them with the necessary skills to effectively utilize Medicare Advantage information. By harnessing this data, operators can proactively address and overcome common marketing objections, aligning their strategies more closely with the evolving needs of their members. Additionally, the session will guide participants in integrating these insights into their program’s wellness objectives, fostering more robust health outcomes and positioning the program for future partnership opportunities.

LPCs & CCaHs Working Together

Though the continuing care at home model began over 30 years ago, some of the challenges in expanding these programs have often stemmed from concern that it will dissuade seniors from moving into a life plan community. Three organizations, from an original program, an eight-year-old program and a program established in 2023, will share their experiences describing their expansion of the organization’s mission, market territory and revenue diversification. The panel will share various case studies supporting the symbiotic relationship of the program to the community as well as a discussion of the benefits and challenges of working together with the life plan communities, energizing the wait list, developing bridge programs, and integrating wellness programs with the communities.

Enhancing Member Benefits through Concierge Services

This session explores how personalized concierge services can elevate the value of aging-in-place programs by offering members a tailored experience to meet their non-medical needs. Highlighting specific services and their impact, the session will delve into members’ enriched experiences and Thrive at Home and LiveWell by Blakeford’s decisions to build partnerships that deliver exceptional satisfaction.

Enhancing Independence: Technology for Everyday Living

Unlock the potential of technology to elevate the quality of life for older adults in their own homes. This session delves into innovative solutions that bolster independence and ensure safety, fostering enriched social engagement and enhanced well-being. Participants will gain insights into practical tools that not only empower older adults to confidently manage their personal care but also to nurture vital social connections. Discover how embracing these technologies can lead to a life of enriched autonomy and meaningful interactions with the community.

State Oversight & Governance

Each state oversees and regulates CCaH programs differently. There are some states that do not have regulatory guidance established. Learn about the differences in state oversight and how you can work with state LeadingAge associations and local leaders to advocate for proper regulatory oversight so that you can successfully launch and operate a program.

Overcoming Objections in the Sales Process

Derek Dunham, President of Varsity and John Spooner, Co-CEO of Greystone will share best practices to make Age in Place Programs (CCaHs) successful. Derek will discuss insights from the monthly roundtables he has hosted over the past three years and John will share sales advice to help close the sale.

Importance of Compassion in Journey of Aging

Aging is a journey. A person’s needs can change rapidly due to a major health event such as stroke or their change in needs can be much more gradual. Everyone’s journey is different and unique and there is no crystal ball to know how the journey will go. In this session, we discuss information from the book “Compassionomics” by Dr. Stepehen Trzeciak and Dr, Anthony Mazzarelli on the scientific evidence that caring makes a difference. We will then discuss what role CCaH programs can play in adding more compassion to the medical, psychological, social, and spiritual needs of older adults.

Member Stories / Member Panel

To age in your home independently, planning is essential. Your plan should include how and where you want to grow older. It should advocate for you, respect your choices and help you stay healthy and independent while remaining in your home. In this session, hear directly from 4 members of Continuing Care at Home programs across the country. Discover why they have chosen the CCaH model to be their plan for the future and help them age gracefully in their own home.

 

Dorvie

HCAN CCaH 2024 Sponsor

 

Contact sales@leadingage.org for sponsorship options.

LeadingAge

Hello, I’m Dee!

Please contact me if you have any questions about the 2024 CCaH Virtual Conference

DPekruhn@LeadingAge.org