Program

Tuesday, June 7

Time	Session
10:00 a.m. - 11:00 a.m.	Solutions Center Preview
11:00 a.m. - 11:45 p.m.	Welcome and Opening Keynote Sponsored by: Wellzesta Fixing the Workforce Issues Faced by the Healthcare and Services Eco-System *Speaker: Steven Landers, MD, MPH, President & CEO, VNA Health Group* Description: Understand the short and long-term impact of shortage of health and care professionals on older adults served along the care continuum Explore a range of potential solutions necessary to address the crisis we are facing, including funding, education, immigration, and regulations Discuss the potential roles a broad array of technologies can play in mitigating the impacts, from maximizing efficiencies, to possibly replacing certain staff. Moderator: Majd Alwan, Senior VP of Technology & Business Strategy, LeadingAge
11:45 a.m. - 1:00 p.m.	Time at the Solutions Center
1:00 - 1:45 p.m.	Keynote Empowering Clinicians with Health IT: ONC’s Education Programs *Speaker: Dr. Thomas Keane, Senior Advisor, U.S. Dept of Health and Human Services \| Office of the National Coordinator for Health Information Technology (ONC)* *Description:* *Review ONC’s efforts in preparing the healthcare workforce of the future and arming them with appropriate health IT skills* *Discuss the impacts the past programs have made and hear about the lessons learned* *Explore potential opportunities for educating and/ or training the workforce in the long-term and post-acute care sector in health IT.* *Moderator: Brenda Akinnagbe, ONC Staff Lead*
1:45 - 2:15 p.m.	Time at the Solutions Center
2:15 - 3:00 p.m.	Session: Efficiencies Gained from Using Health IT Correctly! Sponsored by: TheraDoc *Speakers: Gregory Alexander, PhD, RN, FAAN, FACMI, FIAHSI, Helen Young CUPHSONAA Professor, Columbia University, School of Nursing; Varsha Chaugai, Co-Founder, Evoke Health,* Jayne Keller, Chief Operating Officer, Christian Living Communities Description: Hear about the role of correctly implemented health IT solutions in reducing clinicians’ burdens, burn-out, and time spent on documentation Explore case studies showing how providers are using health IT to reduce staff’s burdens, drive efficiencies, and improve outcomes Discuss a myriad of the key success factors for maximizing the efficiencies of health IT. Moderator: Gregory Alexander, PhD, RN, FAAN, FACMI, FIAHSI, Helen Young, CUPHSONAA Professor, Columbia University, School of Nursing.
3:30 - 4:15 p.m.	Time at the Solutions Center
3:30 - 4:15 p.m.	Session: Can Telehealth Address Shortage of Clinicians & Caregivers? Sponsored by: HealthJay Speakers: Ornit Niv, COO, BrightStar Care® of the Upper East Side & BrightStar® of South Brooklyn; Mike Billings, PT, DHSc, MS, CEEAA, Chief Strategy & Business Development Officer, Infinity Rehab; Gerard Moawad M.D, CEO, M-Medical Group Description: Learn about different telehealth platforms, use cases, and applications in a variety of care settings ranging from nursing homes to patient’s/ client’s homes Explore how telehealth was leveraged to address the shortage of staff, especially in rural areas, and the added value they provided during the pandemic Discuss lessons learned and hear from providers “what worked” and “what didn’t work” when it comes to implementing telehealth solutions successfully. Moderator: Robert Latz, PT, DPT, CHCIO, CIO, Trinity Rehab Services
4:15 - 4:45 p.m.	Time at the Solutions Center
4:45 - 5:30 p.m.	Day 1 Closing Keynote Sponsored by: Bateau, Inc. The Future of Aging Services: Workforce, Relations, and Technology *Speaker: Ginna Baik, Senior Business Development Manager for Senior Living, Amazon* Description: Imagine the future of aging services given the trends in demographics, needs, wants, workforce, emerging business models, and technology Hear about the relationships aging services will have in the future to acute care, payers, its residents/ clients, and its workforce Consider the role of technology and other innovations in shaping this future, and how you need to prepare for it! Moderator: Peter Kress, CIO, ACTS Retirement-Life Communities, Inc.

Wednesday, June 8

Time	Session
10:00 a.m. - 11:00 a.m.	Solutions Center Preview
11:00 a.m. - 11:45 p.m.	Welcome and Day 2 Opening Keynote CMMI’s Strategic Direction: New Models and the Role for Technology-Empowered Workforce *Speaker: Brad Diephuis, MD, MBA, Senior Advisor, Center for Medicare & Medicaid Innovation (CMMI), Center for Medicare & Medicaid Services (CMS)* Description: Hear about CMMI’s latest strategic direction and how it will advance accountable care, equity, and affordability, and drive innovation and partnerships across the healthcare eco-system Understand the role for LTPAC providers in these new models of care delivery and payment Discuss the impacts these models will have on you, your care partners, bottom line, and staffing, as well as the opportunities to adopt appropriate technologies. Moderator: Lorraine Wickiser, CMS
11:45 a.m. - 1:00 p.m.	Time at the Solutions Center
1:00 - 1:45 p.m.	Session: Driving Efficiencies and Savings through Data Analytics & Soft Robotic Process Automation (RPA) in Healthcare Sponsored by: Parker Life Speakers: James Dellapa, Chief Information Officer, Parker Health Group, Inc.; Travis Gleinig, CIO, United Methodist Communities; Tim Jones, Vice President Information Technology Services/ Advanced Data Analytics, HumanGood Description: Understand the value of data, data analytics tools, and key use cases appropriate for soft robotic process automation (RPA) in the healthcare Hear about the journey from providers who are using data analytics and RPA to drive process and staff efficiencies, and recoup savings Discuss the lessons they learned and their advice for others considering implementing data analytics and RPA. Moderator: Scott Code, Senior Director, LeadingAge CAST
1:45 - 2:15 p.m.	Time at the Solutions Center
2:15 - 3:00 p.m.	Session: The Case for Physical Robotic Applications: LTPAC Use Cases & ROI Sponsored by: Partners Pharmacy Speakers: David Finkelstein, CIO, RiverSpring Living; James Michels, Vice President of Advancement, ADF; Joe Velderman, VP of Innovation, Cypress Living; Justin Smith, Innovation and Technology Manager, Direct Supply Description: Learn about robotics applications and use cases ready for primetime in the long-term and post-acute care sector Discuss how providers are using these robots to supplement, support, and enhance their workforce, drive efficiencies and accrue savings Explore implementation approaches that warrant acceptance of stakeholders and the lessons providers learned from deploying robots in their communities. Moderator: John Derr, Senior Strategy Consultant, LORAN Consulting Group
3:00 - 3:30 p.m.	Time at the Solutions Center
3:30 - 4:15 p.m.	Session: People Management & Technology: Providers’ Experience Sponsorship Opportunity Speakers: Kristy VanDerWiel, Chief Culture Officer, WesleyLife; Mary Helton, Chief Human Resources Officer, A.G. Rhodes; Jean Rebele, Chief Administration & Talent Officer, Parker Health Group Description: Understand the relationship between people management, recruitment, turn over, and retention Explore a variety of emerging people management technology tools showing promise in improving staff recruitment, engagement, loyalty, and consequently retention Discuss provider case studies that demonstrate the impacts of using these technology tools in managing their staff. Moderator: Michelle Dougherty, MA, RHIA, Sr. Health Informatics Research Scientist, RTI International
4:15 - 4:45 p.m.	Time at the Solutions Center
4:45 - 5:30 p.m.	Closing Panel: Evolution of Capitated Health & LTC Insurance Plans: Opportunities for Family Caregiving & Technology in Mitigating Workforce Challenges Sponsorship Opportunity Speaker: Debapriya Mitra, Senior VP of Business Strategy & New Ventures, Genworth; Cheryl Phillips M.D., CEO SNP Alliance, Mike Bingham, SVP of Healthcare Reform, Presbyterian Homes and Services Description: Understand capitated and long-term care (LTC) insurance plans and provider practices in the increasing use of family caregivers, technology, and other person-centric services in support of improved care outcomes Discuss use cases and provider case studies that evolved over the past couple of years demonstrating the increasing reliance on family caregivers and technology to address enrollees' clinical care, care management, and support needs Learn about the potential of capitated and LTC plans and providers to adopt and scale these innovative approaches to care management and monitoring. Moderator: Shawn M. Bloom, President and CEO, National PACE Association

Keynote Speakers

Back to Day 1

Dr. Steven Landers, MD, MPH President & CEO, VNA Health Group

Dr. Landers is the President and CEO of the Visiting Nurse Association Health Group, Inc., the nation’s second largest not-for- profit home health care organization servicing New Jersey, Ohio and Florida. As a certified family doctor and geriatrician, Dr. Landers places a strong emphasis on house calls to the vulnerable elderly and has a specialized interest in geriatric medicine, home health, hospice and palliative care.

Dr. Landers is a graduate of the Case Western Reserve University School of Medicine and the Johns Hopkins University School of Hygiene and Public Health. Dr. Landers has authored several articles on the role of home care in national publications, including the New England Journal of Medicine and the Journal of the American Medicine. Dr. Landers previously joined the Huffington Post as a regular blogger focusing on health policy, family caregivers, and nurses and finding ways to improve quality and value in American health care.

Before joining VNA Health Group, Dr. Landers served as the Director of the Center for Home Care and Community Rehabilitation and Director of Post-Acute Operations for the world-renowned Cleveland Clinic.

Back to Day 1

Dr. Thomas Keane, Senior Advisor, U.S. Dept of Health and Human Services Office of the National Coordinator for Health Information Technology (ONC)

Tom Keane is Senior Advisor to the National Coordinator and was manager of the Project ECHO National Nursing Home COVID-19 Acton Network. Prior to government service, Dr. Keane was a practicing interventional radiologist for more than a decade and worked for five years as a software developer.

Back to Day 1

Ginna Baik, Senior Business Development Manager for Senior Living, Amazon

Ginna Baik has had over a decade in senior care and technology with a mission to provide scalable technology and services to underserved populations. She has worked with a social platform startup to leading innovation and resident technology with a national senior care provider, and most recently building the senior care business practice at a national technology solution provider. With her new role at Amazon, she is leading Alexa smart properties business focused on senior living. Her experience includes the deployment of internet cafes at Atlanta Housing Authority properties, leading national resident tech strategy at Emeritus Senior Living (now Brookdale) and advising hundreds of leading senior care providers from life path communities to all levels of care. Ginna is an executive board member at America’s Society on Aging and the Chairman of the board at OATS (Older Adults Tech Services), an affiliate of AARP. Ginna lives in sunny San Diego with her husband, Cockalier dog and two teenage children.

Back to Day 2

Dr. Brad Diephuis, MD, MBA, Senior Advisor, Center for Medicare & Medicaid Innovation (CMMI), Center for Medicare & Medicaid Services (CMS)

Dr. Brad Diephuis, MD, MBA, is a primary care physician and Senior Advisor at the Center for Medicare and Medicaid Innovation (CMMI). At CMMI, he has helped lead the development of Medicare’s vision for future total cost of care alternative payment models, and focuses on problems at the intersection at technology and policy. Prior to CMMI, Brad has experience in the vendor space, having served as Co-Founder and CEO of Herald Health, an early stage health IT startup developing customizable clinical alerting solutions, and later as Associate Vice President for Healthcare and Life Sciences at Persistent Systems, a large IT vendor. He trained clinically in internal medicine at Brigham and Women’s Hospital, and received his B.A. and M.S. in Computer Science from Harvard University. Brad maintains a small primary care practice in Boston, MA.

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