Twenty-four sessions that highlight technology, insights from artificial intelligence (AI) expert Ethan Mollick, and a LeadingAge Center for Aging Services Technologies (CAST) networking session are all part of the LeadingAge Annual Meeting, scheduled for Oct. 25-28, 2026, in Philadelphia, PA, at the PA Convention Center.
The can’t-miss conference in aging services, the Annual Meeting gathers over 6,000 attendees for more than 150 education sessions to keep current on new trends and successful practices. The networking is unmatched, enabling participants to make lasting, meaningful connections with professionals across the sector—CEOs, directors, coordinators, nurses, care staff, and every role in between. And the experiential expo, E2, offers opportunities to explore vendors, services, and more than 100 technology partners.
Read on for details on the in-depth technology sessions, from AI applications to interoperability, advancing compassion through technology, improving resident engagement and health, and more. Then register today!
Keynote: AI Expert Ethan Mollick Discusses AI as a Collaborator
Monday, October 26
9:45–11:30 a.m.
Co-Intelligence: Leading in the Age of AI
Artificial intelligence is changing the way we work, create, and lead. In this keynote, Ethan Mollick offers a new way to think about AI—not simply as a technology, but as a collaborator that can expand human creativity, decision-making, and problem-solving. As aging services organizations navigate increasing complexity and rising expectations, leaders will gain practical insights into how AI can enhance human capability while keeping people, purpose, and mission at the center.
Mollick is a professor at the Wharton School of the University of Pennsylvania whose work focuses on innovation, entrepreneurship, and artificial intelligence. Author of the bestselling “Co-Intelligence” and the forthcoming “Co-Existence: The Next Great Human Challenge,” he is one of the world’s leading voices helping organizations understand how to thrive alongside AI. Sentrics, a LeadingAge Corporate Partner, is sponsoring this keynote.
Key Sessions: The Latest In Aging Services Technologies
LeadingAge has assembled 12 sessions on the Aging Services Technologies track featuring the latest advancements (marked with an asterisk below), as well as 12 sessions that include top insights on applying technology to organizations’ needs. For full descriptions, choose Education.
Sunday, October 25, 2026
1:00 – 2:00 p.m. A Sessions
*1-A. Using AI to Measure Resident Well-Being
Powered by AI, a survey-driven “Happy Aging” prediction tool measures 23 observed indicators of resident well-being. This session will focus on two life plan communities that engaged residents to co-develop the “Happy Aging” tool. You’ll discover how objective behavioral data, when paired with AI, can accurately predict resident well-being and enable engagement teams to plan timely interventions.
59-A. From Blah to Brilliant: Transforming Senior Living Marketing
This session will showcase an innovative, multi-layered marketing and communications strategy that uses technology, personalization, and relationship-building to deliver a standout prospect experience.
2:45 – 3:45 p.m. B Sessions
*2-B. Build a Strategic Roadmap for AI Adoption
What would an AI-fueled transformation look like for your organization, and what tools would you need to make it a reality? This session will guide you through a comprehensive, multi-week AI assessment to help your organization evaluate its technology maturity, identify quick wins, and build a realistic three-year AI roadmap—and share strategies from three senior living providers.
135-B. Build Your Workforce by Improving the Employee Experience
This session will explore how thoughtful experience design and strategic technology use can reshape the employee experience and foster lasting commitment.
4:30 – 5:30 p.m. C Sessions
*3-C. Unlocking the Power of Interoperability
Presenters will demonstrate the practical advantages of interoperability and help you assess your organization’s readiness to implement it. They’ll also offer practical strategies for connecting data systems, enabling seamless data exchange with other care settings, and supporting integrated workflows. You’ll learn how one organization used interoperability to transform its operations, boost staff morale, and strengthen referral networks.
15-C. Preserving Human Connections in Tech-Rich Care Settings
From this session, you’ll take home strategies for integrating empathy into workflows, onboarding, leadership practices, and technology-driven environments.
63-C. Sales, Marketing, and Beyond: AI in Senior Living
Presenters will show you how AI-generated video, messaging, and design templates can expand your marketing team’s capabilities while maintaining consistent brand quality.
Monday, October 26, 2026
8:30 – 9:30 a.m. D Sessions
*4-D. Can Technology Advance Compassion in Hospice Care?
This session will explore how hospice staff training can leverage emerging technologies, including AI and Virtual Reality (VR), to enhance caregiver empathy, strengthen communication and connection with patients and families, and improve the patient experience. You’ll learn to create a technology implementation roadmap, explore evidence-based strategies for using AI and VR, and consider ethical concerns and safeguards.
124-D. Designing for Cognitive Health with Agentic AI
This session will introduce “Senior Brain,” an AI-powered system that evaluates community spaces to identify cognitive “hot spots” and recommend design improvements to support people who have dementia.
3:00 – 4:00 p.m. E Sessions
*5-E. Maximize the Benefits of Bidirectional Data Exchange
This session will show how aging services providers can maximize the benefits of bidirectional data exchange for care delivery and business operations—including using health information exchanges to support coordinated care during care transitions, enhance emergency preparedness, and better serve older adults with multiple chronic conditions. You’ll also learn how data exchange supports health plan contract negotiations, population outcome reporting, and point-of-care interventions.
113-E. Improving Dementia Care with AI-Powered Pain Assessment
This session will explore how AI-powered pain assessment tools combine automated facial recognition with structured digital checklists to identify pain-related behaviors in nonverbal individuals.
4:30 – 5:30 p.m. F Sessions
*6-F. Building an Integrated System for Resident Engagement
This session will highlight one provider’s technology-enabled engagement system, which integrates digital communication platforms, automation, data and analytics, and artificial intelligence tools. You’ll return home with a framework for viewing resident engagement as a scalable system rather than a collection of disconnected tools.
139-F. Protect Your Mission by Lowering Unemployment Expenses
Representatives from UST Workforce Solutions, a LeadingAge Gold Partner, will explore cost-effective workforce strategies to streamline your human resources processes, ensure regulatory compliance, and improve operational efficiency.
Tuesday, October 27, 2026
8:30 – 9:30 a.m. G Sessions
*7-G. Building Digital Confidence Among Older Adults
This session will show you how to foster technology curiosity rather than hesitation among older adults, enabling them to learn the digital skills needed for meaningful engagement with technology. Presenters will provide strategies to help you design digital literacy programs that empower older adults and ensure they are not left behind in the digital age.
47-G. Fostering a Culture of Philanthropy in Life Plan Communities
You’ll discover how resident engagement, a strong gift structure, and AI-powered technology can boost fundraising for faith-based senior living organizations.
3:00 – 4:00 p.m. H Sessions
*8-H. Can Technology Improve Health Outcomes in Senior Housing?
This session will showcase how an affordable senior housing community used data from three interventions—telehealth, AI-enhanced fall detection, and remote patient monitoring—to help residents manage chronic diseases, avoid emergency transfers, and improve access to services. Presenters will show you how to capture data and build health dashboards, evaluate AI tools for safety and bias, and establish practices that ensure consent, privacy, and transparency.
141-H. What if You Could Prevent Employees from Leaving Their Jobs?
This session will showcase Retention Radar, a predictive workforce intelligence solution by LCS that equips leaders to interpret workforce trends and make data-informed decisions.
4:30 – 5:30 p.m. I Sessions
*9-I. A Mission-Aligned Roadmap for Artificial Intelligence
This session’s presenters will describe how they launched a structured, mission-aligned AI initiative to enhance the resident experience, improve workforce efficiency, and strengthen operational resilience. You’ll learn how they conducted visioning workshops, cross-departmental discovery sessions, and data-readiness assessments, and how they addressed governance, ethics, and long-term sustainability.
70-I. Capturing Imaginations with Visual Storytelling
Presenters will explain what visual storytelling entails, how it drives effective marketing, and how to assess the appropriate use of AI-generated imagery, architectural renderings, and video flythroughs.
Wednesday, October 28, 2026
8:30 – 9:30 a.m. J Sessions
*10-J. AI, Cybersecurity, and the Law: What You Need to Know
This session will highlight privacy laws, liability risks, and contractual obligations that could affect your use of AI. Technology experts and a senior living provider will guide you through steps to evaluate AI opportunities and build a technology roadmap that minimizes risk and aligns innovation with compliance and security best practices. Join this session to explore evolving issues that senior living executives can’t afford to ignore.
130-J. Design with Data: Reducing Loneliness in Senior Housing
Presenters will explain how, when designing a renovation using social architecture, they tracked residents’ engagement and support needs using a customized, AI-enabled platform.
10:00 – 11:00 a.m. K Sessions
*11-K. Let’s Stop Talking about AI—and Start Using It
Two senior living executives will outline how AI is already helping their organizations streamline operations, make smarter decisions, and enhance the resident experience. Discover how providers can use AI for automated clinical documentation, medication and fall-risk detection, workforce scheduling, and more. You’ll learn how to prepare your data environments for AI, scale AI adoption, and ensure your technology investments align with organizational goals.
11:30 a.m. – 12:30 p.m. L Sessions
*12-L. Beyond the Hype: AI’s Future in Aging Services
A panel of senior living leaders will share how they’ve used AI to improve operational efficiency, support team members, and engage residents more effectively. They’ll also explain how AI helps them manage data security, integrate organizational systems, and enhance operations and services. You’ll discover AI’s transformative possibilities and learn how to develop your own AI implementation plan.
73-L. Putting Marketing at the Forefront of Everything You Do
Presenters will explain how an internal marketing agency built its capacity to support every internal function and how its four-person team uses AI to handle tedious tasks, freeing team members to focus on the organization’s mission.
Additional Opportunities
Technology Networking
Tuesday, October 27, 2026
5:30–7:00 p.m.
Please join LeadingAge CAST for a special networking event. Meet your colleagues and share your latest technology news and questions. The location will be available in the event app, and no RSVP is required.
Expo: Experience E2
Include time in your schedule to visit E2, the largest expo in aging services and the only experiential expo in our field. Among the thought-provoking immersive experiences, fun activities, and eateries are 100-plus technology exhibitors, ready to help you apply the latest innovations in your organization.
Don’t Miss the LeadingAge Annual Meeting: Register today!