Technical issues with the new reporting system are showing lower levels of staffing in some nursing homes than is actually the case, misleading the public and resulting in serious consequences for the nursing home, a situation which we are urging CMS to correct.

CMS noted in the Letter that “discharge/eviction” was the most frequent nursing facility complaint category logged by Long-Term Care Ombudsman programs nationally in FY2015. CMS stated that the reasons for non-compliant discharges can vary but often are driven by payment concerns and behavioral/mental/emotional expressions or indications of resident distress.

The first release was the Facility Assessment Toolkit,  which is comprised of an overview, section by section detail, training and resources.  The full toolkit may be found on the LeadingAge website under the Members tab. The Nursing Home resources under RoPs tools have been revamped with an easier guide to review and download.

In addition, we released the following additional final products posted to the Leading Age National site:

The nursing home survey and certification system is plagued by inconsistencies, a concern expressed by the Government Accountability Office (GAO) on numerous occasions.  While LeadingAge may not agree with all the conclusions the GAO reached, our members concur that inconsistency across state lines and between reviewing agencies makes it hard to determine which nursing homes are excellent and which have substantial problems.

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