For extensive resources on technology applications and telehealth in the pandemic, be sure to download the new LeadingAge Pandemic Playbook.

LeadingAge developed the Pandemic Playbook in response to a year that has challenged the operations, finances, creativity, and nimbleness of aging services providers. CAST contributed a full chapter on Technology Applications and Telehealth.

This interactive collection shares insight, wisdom, and critical lessons LeadingAge members have learned about serving older adults during a catastrophic health crisis. The Pandemic Playbook will help ensure that providers can prepare for and mitigate the impact of a future pandemic.

The CAST/Technology chapter addresses the significant role that technology is playing during the COVID-19 pandemic, for example:

• Staff that are not providing direct care or hands-on services can now safely work from home by leveraging technology.
• Residents can use video chat technology to communicate and stay socially connected and engaged with family, friends, and staff while social distancing.
• Screening and contact-tracing technology can be used to minimize chances of bringing the virus into communities, and contact tracing in case of exposure.
• New funding opportunities have been made available to support technology because of the pandemic. 

Check out the compilation of important resources on these technology topics:

• Telehealth
• Paying for Enhanced Technology
• Social Connectedness Technology
• Functional Assessment and Activity Monitoring Technology
• Safety Technology
• Technology Application for Containing Pandemic
• Cybersecurity During a Crisis
• Necessary Technology/Connectivity Infrastructure
• COVID-19 and its Contribution to Technology Development

Other chapters address the following topics:

• Management and Crisis Intervention
• Clinical Impact and Infection Control
• Financial Impact and Strategies
• Transparent Communications—Internal and External
• Workforce Management and Support
• Wellness of Staff and Residents—Physical and Psychological
• Reopening Guidance
• Provider-Specific Guidance 

Access the full LeadingAge Pandemic Playbook.