Aging services organizations across the country are experimenting with and exploring how to implement artificial intelligence (AI) in their organizations. CAST Commission members, for instance, shared various AI initiatives being implemented or tested in their organizations as part of the latest CAST Commission meeting, held last fall in conjunction with the LeadingAge Annual Meeting. Commissioners are studying how AI interacts with their finance group’s enterprise resource planning (ERP) system and using AI-based tools in recruitment and hiring software. These innovative leaders are also working to do the following:

• Determine how best to use AI to benefit their organizations.
• Understand how AI tools can improve disparate tasks, such as improving resident engagement and health outcomes, making staff more efficient, supporting supply chains and financial systems, and raising revenue.
• Evaluate practical applications of agentic AI.
• Develop guidelines around AI usage and governance.

LeadingAge Offers Workshop to Build Understanding of and Experience with Generative AI

To help members of CAST and our entire association benefit from AI, LeadingAge continues to develop and offer resources, tools, and webinars. The latest: Putting AI to Work in Aging Services will take place Tuesday, April 14, 2026, from 2-4 p.m. ET.

Limited to 36 LeadingAge provider members, this highly interactive workshop is intended to meet aging services organizations where they are—in the early stages of understanding and implementing AI. It specifically supports organizations looking to adopt generative AI. Travis Gleinig, a CAST Commissioner as well as vice president for innovation and CIO at United Methodist Communities, a LeadingAge CAST Patron in Neptune, NJ, will prepare leaders to understand and tap the power of this new organizational capability.

Learnings will help individual team members progress from experimenting with generative AI to applying it intentionally across their organization. Sharing real-world scenarios from the field, Gleinig will prepare attendees to address the following concepts:

• How generative AI can support everyday work, including drafting, analysis, and preparation for decision-making.
• Where AI can add value, where human judgment remains essential, and how to use these tools while maintaining accuracy, compliance, and trust.
• What it means to build durable AI literacy that leaders can teach, measure, and scale—without compromising judgment, accountability, or professional standards.

Registrants will also receive a recorded copy of our December webinar, AI Literacy Essentials for Aging Services. The recording shares practical guidance to inform an organization’s ongoing journey with generative AI tools and their more advanced applications.

Don’t miss this chance to begin your AI evolution and transform your organization. Register today!