The pandemic has underscored the importance of being data-driven, delivering results for LeadingAge CAST Patron HumanGood, says the latest LeadingAge CAST case study.

HumanGood, which offers 21 life plan communities in six states and 95 affordable housing communities nationwide, decided in 2019 to become a “mission oriented, performance driven” organization. By 2020, HumanGood saw its business performance rise—including a 40% savings in labor costs.

“Right Data + Right Time + Right People = Right Decisions,” tells how HumanGood is making this cultural shift.

The HumanGood IT team is partnering with departments, listening to and visualizing their needs through an agile development approach, says the case study. It is automating and building a data warehouse. It is also using the Power BI tool to heighten business intelligence and tell a story through data.

Using data, HumanGood provides a balanced scorecard at the enterprise, business unit, and community level. Data also helps to manage labor costs, track accounts receivable, manage COVID-19, and monitor marketing, sales, and occupancies.

Outcomes

HumanGood’s approach has brought these positive outcomes:

Reduced Costs: HumanGood reduced overtime and lowered its costs by more than 40%.

Engaged Employees: HumanGood’s Power BI community tripled in size in 2020 to several hundreds of people. More than 30 different Power BI dashboards are available to assist with data needs, and employees across the business use them.

Read the full case study.

LeadingAge CAST Data Analytics Selection Tool

If you are considering data analytics for your organization, be sure to use the LeadingAge CAST Data Analytics Selection Tool. It will give you background on data analytics and help you narrow your options to the best technology solutions to meet your organization’s needs. The tool includes a white paper, interactive guide, online selection tool, selection matrix, and case studies. 

LeadingAge CAST has produced nine Technology Selection Tools to help you choose the right solutions for you:

1. Data Analytics Technology Selection Tool
2. EHR Technology Selection Tool
3. Functional Assessment and Activity Monitoring Technology Selection Tool 
4. Health Information Exchange (HIE) Technology Selection Tool
5. Medication Management Selection Tool
6. Safety Technology Selection Tool
7. Shared Care Planning and Coordination Technology Selection Tool
8. Social Connectedness and Engagement Technology Selection Tool
9. Telehealth and RPM Selection Tool