Innovative senior living organizations are using artificial intelligence (AI) and telehealth to address workforce and business operations and improve care. “How Senior Housing Operators Are Using Game-Changing Telehealth and AI Technology,” a recent article on Senior Housing News, explores their approach.

For example, one provider implemented a decision support system, powered by machine learning, that reduced administrative tasks. Another is using AI-powered tools to review revenue and spending to determine future budgets.

LeadingAge CAST Patron HumanGood is improving care by tapping AI to schedule nurses and handle tasks like medication management. Chief Technology Officer Nick Lindberg told Senior Housing News that AI tools that improve interoperability can lead to faster care decisions. HumanGood also recognizes the potential of AI to integrate with electronic health records systems to predict health conditions. AI tools also help HumanGood link data sources and streamline care planning.

Other providers are using telehealth to give residents and family members access to immediate mental health care, to support people who receive home care or who are transitioning into the community, and to reduce hospital admissions during off-peak hours and soon after discharge.

LeadingAge Tools

If you would like to implement new technologies at your organization, consider these resources from LeadingAge CAST.

The Digital Transformation in Aging Services Guide can help you look at technology in new ways and determine its potential to help your organization.

When reviewing telehealth solutions, be sure to use the CAST Telehealth and RPM Selection Tool. It includes a white paper with more information about these solutions, as well as a product matrix and online selection tool to narrow the available choices on the market. Provider case studies share learnings from organizations that have used these technologies firsthand. It is one of 10 CAST Technology Selection Tools.