CAST’s Evolution: Reflection on What’s Ahead

Change—as well as the start of a new year—often prompts reflection. The retirement late last year of Rich Schutt, the visionary who helped get CAST off the ground just over 20 years ago,  coupled with more recent CAST developments, brought home the breadth of technology’s impact to our sector and, […]

4 Top Tech Themes from 2024 

The aging services field faced a challenging and transformative year in 2024, where providers across the sector grappled with how to leverage innovation to navigate complex demands while maintaining high-quality care. Workforce shortages, cybersecurity incidents, and more underscored a growing need for providers to adapt to emerging technologies. This “Year […]

What McDonald’s and Shake Shack Teach Senior Living About Tech and Staffing

As workforce shortages continue to challenge senior living communities, many aging services leaders are looking toward digital tools as a potential solution. The promise of technology—whether it’s self-service apps or kiosks for on-campus restaurants, automated scheduling systems, or virtual care platforms—often centers around reducing the need for staff. However, a […]

LeadingAge Advocacy: Three Things You Need to Know

On July 24, Linda Couch, LeadingAge’s senior vice president of policy and advocacy, told a member story during her testimony before the Subcommittee on Housing and Insurance of the Committee on Financial Services in the U.S. House of Representatives.  The story was short but powerful: In September 2023, St. Margaret’s […]

Nonprofits: Our Last Best Hope

Last fall, I shared with you the disturbing news that trust in nonprofit organizations was declining in America, as reported by Independent Sector in its 2023 Trust in Nonprofits and Philanthropy report. Today, I write with better news: according to the organization’s 2024 report, we may be turning things around. […]