A new CAST Case Study describes how Lutheran Senior Services, a LeadingAge Member in St. Louis, MO, worked with CAST Supporter HealthMEDX to modernize its operations and transform care delivery by implementing a full-continuum electronic health record technology platform.
LSS, based in St. Louis, MO, is the 9th largest multi-site senior care provider in the U.S, providing housing, services, and supports to 3,500 older adults living in 21 settings in Northern Missouri and Illinois.
HealthMEDX provides Vision®, an electronic medical record application developed specifically for the long-term, post-acute, and home care software markets.
According to Strategic Vision Drives Comprehensive EMR Adoption, the LSSConnect project was launched in January 2016 as part of LSS’s comprehensive strategy to digitally enable providers in all corners of its organization in the shortest time possible. The project had an aggressive goal to bring all LSS communities live on the HealthMEDX Vision® EHR platform within a 6-month period.
“By making EHR adoption the cornerstone of a broader organization-wide initiative, LSS enabled available technology to drive an operational evolution and enhance (its) existing processes to take fullest advantage of the platform capabilities,” says the case study.
During the Plan/Build phase, the LSS and HealthMEDX teams assessed hundreds of standard assessments, forms, and reports within the HealthMEDX Vision platform standard content. The teams then worked to adapt specific Vision® features to the LSS organization.
This assessment and adaptation process helped LSS identify redundant manual record-keeping steps that could be eliminated. It also helped to increase the efficiency and accuracy of information that LSS collects about older adults as they move across care settings.
LSSConnect involved implementation of the following solutions:
- Pharmacy Exchange: The implemented NCPDP10.6-compliant interfaces allow LSS to electronically submit medication orders to institutional pharmacies providing services to a skilled nursing setting or other senior care entity.
- Casamba Therapy Exchange: This interface allows LSS to seamlessly integrate therapy functions into the unified patient record within the HealthMEDX Vision®.
- Lab Exchange: LSS developed interfaces with two labs so laboratory results could be incorporated into the HealthMEDX Vision®.
- Bundled Payments: LSS worked with HealthMEDX to develop the interfaces necessary to take advantage of the coming Bundled Payment Cost Initiative from the Centers for Medicare and Medicaid Services.
For More Information
See the full case study for challenges, lessons learned, and advice to others.