Innovating With Technology to Boost Resident Engagement

Like many providers, Kendal at Oberlin, a life plan community in Oberlin, OH, has a robust volunteer program that supplements its life enrichment team’s resident engagement efforts. The COVID-19 pandemic turned those plans upside-down. “We would have had almost 4,000 volunteer hours just dedicated to our assisted living and nursing […]

A Technology Workaround to Streamline Testing

Like other LTSS providers, Friendly Senior Living, Rochester, NY, found itself faced with expensive, difficult testing needs during the COVID-19 pandemic. According to Director of Information Technology Joel Snyder, the pandemic meant not only managing the burden of frequent testing, but also complying with reporting requirements from both the state […]

Relationships Grow, Isolation Drops Thanks to Technology

When COVID-19 necessitated visitation restrictions, providers faced the challenge of keeping residents and their families in frequent communication, engaged, and well-informed. Miravida Living, Oshkosh, WI, achieved those goals by creatively and inexpensively repurposing existing technologies to create multiple channels of communication. Using simple software tools—not to mention plain old paper—the […]