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Member Stories

Pairing Jobs and Training for a New Generation of Employees

  • Post date September 29, 2021
  • Post author By Gene
Faced with a direct care workforce crisis that has been accelerated by the trauma of the pandemic, long-term services and supports (LTSS) providers are trying to find creative ways to boost recruitment and retention. One promising approach is to partner with high schools in programs that prepare students for LTSS […]

A Strategic Growth Plan Keeps This Organization Focused on the Future

  • Post date September 23, 2021
  • Post author By LeadingAge
Rockwood Retirement Communities is a nonprofit life plan community operating two campuses in Spokane, WA: Rockwood South Hill and Rockwood at Whitworth. In 2016, the Rockwood leadership decided it was time to look long-term and start creating a strategic growth plan. Their main goal was to identify, sequence, and prioritize […]

Intergenerational Program Pairs Ambitious Students with Accomplished Elders as Mentors

  • Post date August 26, 2021
  • Post author By Gene
Senior to Senior is an intergenerational program imagined by high school students that matched them with residents of LeadingAge member Horizon House, Seattle, WA. The five-week program, which ended Aug. 17, built strong relationships and broke down stereotypes on both sides. The seven students who imagined and implemented the program […]

Smart Speaker Technology Helps Affordable Housing Residents Age in Place

  • Post date August 20, 2021
  • Post author By Gene
For affordable housing providers, preventing or mitigating social isolation among residents is a constant challenge that can be addressed with technology. Volunteers of America National Services (VOANS), a LeadingAge member that operates 484 affordable housing properties in 40 states and Puerto Rico, has joined Connected Communities, a program created by […]

An Annual “Walk in the Park” that Builds Bonds

  • Post date August 13, 2021
  • Post author By LeadingAge
On a breezy, sunny day, the sounds of gentle chatter and gleeful laughs float through the treetops on the campus at Three Pillars Senior Living Communities, Dousman, WI. In a park-like wooded setting, with the Bark River running through the heart of it, the footsteps of 36 employees are accompanied […]

Using Simple Technology Upgrades to Build TV Studios for Resident Engagement

  • Post date August 12, 2021
  • Post author By Gene
On March 13, 2020, just 9 days after New Jersey’s first reported case of COVID-19, Fellowship Studios was born. Like other providers all over the country in the early days of the pandemic, Fellowship Village, Basking Ridge, NJ, found itself locking down and facing a whole new world of challenges. […]

Broadband Reunites Retired Doctor with Classmates After 65 Years

  • Post date July 31, 2021
  • Post author By Gene
Dr. Jay Friedlin, a resident at United Methodist Communities at Pitman, Pitman, NJ, attended his 65th medical school reunion on June 3, 2021, without leaving home. Thanks to Zoom, Friedlin, who graduated from the Philadelphia College of Osteopathic Medicine (PCOM) in 1956, was able to connect with 11 fellow graduates, […]

Virtual Reality Opens Hearts and Entertains Nursing Home and AL Residents

  • Post date July 30, 2021
  • Post author By Gene
Technology that connects and engages older adults has proven itself indispensable during the pandemic. Virtual reality technology takes resident engagement to another level, transporting users around the world and into the past. At Parker, Piscataway, NJ, Rendever virtual reality programming was so popular at an assisted living community, Parker at […]

Family Creates Popular Live-Streamed Shows for Memory Care Residents

  • Post date July 12, 2021
  • Post author By LeadingAge
Early in the COVID-19 pandemic, life enrichment staff at Morningside Ministries, San Antonio, TX, were the communication links between residents and their families. With the help of Skype, Zoom, FaceTime, and plain old telephone calls, staff stayed busy setting up conversations. The memory care unit had only three tablets, so […]

Technology Helped This Provider Maintain a Human Touch During Pandemic

  • Post date July 12, 2021
  • Post author By LeadingAge
When the coronavirus pandemic hit, Sharon Towers, a life plan community in Charlotte, NC, suddenly needed to find new ways to keep residents engaged, and to facilitate communication between residents and their families and friends, who could no longer visit in person. Jessica Bourque, director of vitality and well-being, says […]

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