When the coronavirus pandemic hit, Sharon Towers, a life plan community in Charlotte, NC, suddenly needed to find new ways to keep residents engaged, and to facilitate communication between residents and their families and friends, who could no longer visit in person. Jessica Bourque, director of vitality and well-being, says […]

When COVID-19 necessitated visitation restrictions, providers faced the challenge of keeping residents and their families in frequent communication, engaged, and well-informed. Miravida Living, Oshkosh, WI, achieved those goals by creatively and inexpensively repurposing existing technologies to create multiple channels of communication. Using simple software tools—not to mention plain old paper—the […]